The Guest Services Team

Our Proactive Approach

To enhance the quality of your stay, we are sticklers for the details!

Prior to your arrival, you will receive our pre-arrival package, that includes directions and confirmation of your reservations and any special requests.

We offer many additional services for your convenience including; a Pre-Arrival Grocery Shop, Airport Pick Up and Move-In Assistance - upon request.

We are at your service with a "Points of Perfection" inspection of your suite, prior to your arrival, to ensure everything is exactly as it should be.

And it doesn't stop there! Every guest receives a welcome call within the first few days of their arrival to ensure everything is to their satisfaction and an in-suite orientation is offered at that time. We also provide first-rate housekeeping during your stay.

Of course, if anything needs attention during your stay, we will take care of it promptly. Our On-Call Manager is available 24-7.

We care about YOU!