Monthly Archives

January 2013

Uncategorized

Exhibiting Service Excellence at OIAA Claims Conference: DelSuites Furnished Rentals in Toronto

January 25, 2013

Making the connection with industry professionals is a key part DelSuites ability to provide guests with high-quality services. As part of DelSuites continuous growth and development of our network of professionals within the insurance industry, this year, representatives will be attending the Ontario Insurance Adjusters Association’s (OIAA) Professional Development and Claims Conference being held in Toronto on February 6, 2013. While this event is intended to connect insurance professionals with one another, it’s also an opportunity for those who provide insurance-related services to further broaden the scope of their network across this dynamic industry.

For many insurance professionals, ensuring that their clients are offered a safe, welcoming and comfortable environment in a furnished suite in Toronto, is a critical part of the job.

Whether their client is forced from their home due to fire or flood, insurance professionals will do what it takes to ensure their clients are provided with the security and stability of relaxing accommodations.

At DelSuites furnished apartments in Toronto, we’ve always believed that that offering guests all the customary comforts of home no matter what their circumstances takes top priority. But when the circumstances that bring you to our properties are less than optimal, DelSuites’ staff have the resources and know-how to offer you the little extra attention you may need.

As one of the conference exhibitors, you’ll have the chance to meet representatives from the members of the DelSuites team. Whether you’ve got questions about our properties or would like to share your client’s (or your own) experience with DelSuites, we invite you to stop by, enjoy some refreshments on us and settle in for a chat. Plus as an added bonus, just for saying hello, you’ll have the chance to snag a little extra swag.

It’s just our way of saying thanks for making the time to share your thoughts, questions and ideas with us.

 

Customer Service Experience, Lifestyle talk, Uncategorized

DelSuites Furnished Rentals is Committed to Delivering Quality Service

January 18, 2013

Did you know that DelSuites has our own in-house Maintenance Department?  With an engineering background and eye for detail, our Maintenance Coordinator ensures every suite receives a thorough inspection several times a year.  To keep our furnished suites in Toronto in tip top shape, each suite is inspected regularly through our Preventative Maintenance program.  We check plumbing, electrical and HVAC systems to ensure they are always in good working order.

Service is our number one priority and when something does go wrong, we work tirelessly to correct the problem as quickly as we can.  From doing repairs immediately on site, to sourcing parts and providing suitable options to minimize any inconvenience, our Maintenance Department goes the extra mile to ensure our guests are happy.

“Each day is a challenge, getting different requests to repair something and do odd jobs. But at the end of the day, the most rewarding part is knowing that you have made the guest happy and that they feel they have been taken care of.” Iggy Gelido, DelSuites Maintenance Coordinator.

No job is too big or too small for our Maintenance Department to handle.  DelSuites furnished rentals in Toronto has access to the best trades people in the business.
From painters to plumbers, electricians and appliance repair, DelSuites can handle any issue that occurs.

Customer Service Experience, Lifestyle talk

At DelSuites Apartment Rentals Toronto…We Speak Your Language

January 11, 2013

As people travel more and more from the far reaches of the globe, so too they bring their cultures and languages. We are blessed in our city to have so many diverse languages spoken and cultures celebrated. This lends itself to having the world at our door step so to speak!

Visiting or moving to anew cityis a life-changing event. Becoming adapted to new things is effortless for some, and challenging for others. Various factors can play an important part in your transition to a new place, including language barriers.

At DelSuites furnished apartments in Toronto, we speak your language! Tagalog, Mandarin, Hindi, Portuguese and Spanish are just a few of the languages our team members speak. In addition, we work with an accredited translations company that can speak with you in any language to ensure you will not get lost in translation.

Click here to get in touch with our Guest Services team to learn more about the wide array of language solutions to facilitate efficient and effective communications.

Customer Service Experience, Feedback and Reviews, Lifestyle talk, Uncategorized

Recent Stay Comment at DelSuites Republic Furnished Rentals in Toronto

January 8, 2013

DelSuites Toronto furnished apartments’ success is achieved by providing the ultimate customer service experience – one guest at a time.

We care about what our guests think. To see through feedback and reviews, we have the opportunity to observe our operations from the same perspective as our guest.
It’s very insightful to ‘walk a mile in their shoes’ from time to time.

Below is a recent guest review that was posted on Tripadvisor on his satisfied experience in our furnished suite in Toronto.

To read more guest comments on Tripadvisor, click here.