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Customer Service Experience

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Guest Service Operations Furnished Rentals

October 16, 2015

DelSuites has been in business for over 17 years.  As we continue to grow, we constantly are looking for ways to make operations more streamlined and efficient. Erin Conaty discusses how our central laundry room is an integral part of our daily guest service operations furnished rentals.

Here in our central laundry room, we ensure quality control, receive deliveries and where all linens are washed and stocked.
All linen is inspected prior to folding and delivery to our furnished apartments Toronto. With this, DelSuites ensures we meet the needs of our guest throughout their stay.

Watch Erins video to find out more about DelSuites central laundry room.



Announcements, Business Travel, Customer Service Experience, Lifestyle talk, Relocation, Toronto Family Travel

DelSuites Shortlisted for an EMMA

August 10, 2015

FEM_AMERICAS_BUTTON 2015DelSuites is having a great year, fresh off from being shortlisted for an EMMA 2015 (Expatriate Management and Mobility Awards), the global mobility industry’s premier awards by the Forum for Expatriate Management (FEM).

These awards recognize industry leaders, business successes and rising stars in global mobility. This is the second nomination for DelSuites being nominated for Corporate Housing Provider of the Year. The awards ceremony takes place on September 10th in San Diego, California.

‘It is always great to be nominated for awards like this,’ says Cliff Norton, Director of Sales. ‘When you see the caliber of other finalists and to see DelSuites right there beside them shows that what we are doing is working. On a personal side, it is recognition of our staff and the countless hours that they put in during work time and on their personal time. Although it would be great to win, the nomination in itself is prize enough for me.’

Since its inception in 1999, DelSuites partnered with the Tridel group to meet the needs of a niche market: corporate travelers who require long term stays that is more comfortable than a hotel stay.  It has since then positioned itself as one of the best furnished accommodation rental properties in the business. The company has receive the 2015 TripAdvisor award of Excellence and is consistently rated by its guests for its service and cleanliness. Learn more about our guest services in our video; the role of reservations; and reasons why your company should consider booking an executive rental in Toronto. That said, Delsuites has not only grown to accommodate corporate clients, they also appeal to leisure visitors and families. Here are our tips on relocating your family to the city.

A full list of all EMMA Shortlisted nominees is listed here.

Stay tuned to see if DelSuites takes home the award this year!


About me, Business Travel, Customer Service Experience, Feedback and Reviews

Guest Services and Short Term Rentals Toronto

July 22, 2015

When it comes to choosing a corporate housing provider in Toronto, you want to ensure a seamless transition from your time of check-in and throughout your stay.

At DelSuites, the 24-7 security and Guest Services department play a critical role in the continued success of our business.

They have the most exposure to our guests and are available to offer assistance where needed.
Watch our video on guest services and short term rentals Toronto to see how they help ease the transition into your furnished apartment Toronto






About me, Customer Service Experience, Feedback and Reviews

Marketing Tips for Furnished Rentals Toronto

July 7, 2015

Meet Suelyn, our Marketing Manager who shares some quick basic insights when marketing furnished rentals Toronto. SEO, Trade Shows, Brochures, etc.

In Suelyns’ role, its important to stay on top of industry news and trends. This helps DelSuites stay ahead of the game. In addition, Suelyn also stays on top by reading newsletters of other companies who provide furnished rentals Toronto, networking, reading news sites, blogs and trade journals.