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Announcements, Customer Service Experience, Feedback and Reviews, Uncategorized

Delsuites Awarded Supplier Of The Year By Oakwood Corporate Housing : Worldwide Service

March 5, 2013

CHPA 2013 - Oakwood Supplier of the Year Award

DelSuites furnished apartments Toronto is pleased to be chosen as 2012’s Oakwood Supplier of the Year for Worldwide Service. With a 93 percent rating score, DelSuites continues to achieve a superior level of customer satisfaction within this dynamic sector.

Based on feedback gathered from Oakwood clients, the company ranks suppliers based on metrics including cleanliness of property suites, helpfulness and friendliness of staff and overall condition of the property including fitness facilities, pools and other amenities.

Presented by Oakwood Worldwide’s Canadian Supply Chain Manager, Elle Crane and Vice President, Supply Chain Management, Rob Martini on Tuesday February 6, 2013, this award was proudly accepted by DelSuites General Manager Dan Henderson at the annual CHPA event. “Winning the 2012 Oakwood Supplier of the Year for Worldwide is a wonderful acknowledgement of the staff’s hard work, passion and truly exceptional spirit, we feel honoured to be a part of the Oakwood 2012 Awards and since this award is based on the direct feedback of our guests, I see it as a truly special recognition.”

Along with Henderson, DelSuites staff including Anne Bennett was in attendance to celebrate Torontos’ corporate housing company’s remarkable achievement.

About Oakwood Worldwide  Oakwood Corporate Housing

In 1960, Oakwood Worldwide was a pioneer in the corporate housing industry. With more than 25,000 properties around the world, the company continues to offer a full portfolio of corporate housing solutions. From relocation to executive housing, Oakwood Worldwide goes beyond accommodations providing value-added services that respond to the needs of businesses and individuals. For more information about Oakwood Worldwide please visit www.oakwood.com.

Announcements, Customer Service Experience, Events, Lifestyle talk, Uncategorized

DelSuites Continues to Set the Standards in Corporate Housing Toronto

February 15, 2013

DelSuites is proud to announce Anne Bennett and Enid Bigornia, both from the Sales team have successfully completed the CCHP (Certified Corporate Housing Professional) certification examination.

CCHP recognition reflects a dedication to setting the highest standards for professionals in the corporate housing industry and is awarded to those who successfully complete a certification examination. The two-hour, 100 question examination tests three areas of knowledge: operations, financial management and sales and marketing. Nationally recognized subject matter experts and psychometricians worked to ensure the exam’s content and format were statistically accurate and valid.

In becoming a certified corporate housing professional, this will increase DelSuites Toronto furnished rentals in quality of service, professionalism and competitive edge.

“This program will ensure all our team members have an all-round knowledge of Corporate Housing that will help meet the unique and diverse requirements. We are extremely proud that DelSuites is leading the way forward to ensure all the team members are certified,” said Dan Henderson, CCHP, General Manager DelSuites apartment rentals in Toronto.

By selecting a company staffed by CCHP Certified Professionals, clients can trust that they will receive professional and courteous service from a trained, highly knowledgeable and skilled professional. The end result – the perfect housing solution and services that appropriately meet their needs.

Congratulations Anne Bennett and Enid Bigornia!!

Customer Service Experience, Lifestyle talk, Uncategorized

DelSuites Furnished Rentals is Committed to Delivering Quality Service

January 18, 2013

Did you know that DelSuites has our own in-house Maintenance Department?  With an engineering background and eye for detail, our Maintenance Coordinator ensures every suite receives a thorough inspection several times a year.  To keep our furnished suites in Toronto in tip top shape, each suite is inspected regularly through our Preventative Maintenance program.  We check plumbing, electrical and HVAC systems to ensure they are always in good working order.

Service is our number one priority and when something does go wrong, we work tirelessly to correct the problem as quickly as we can.  From doing repairs immediately on site, to sourcing parts and providing suitable options to minimize any inconvenience, our Maintenance Department goes the extra mile to ensure our guests are happy.

“Each day is a challenge, getting different requests to repair something and do odd jobs. But at the end of the day, the most rewarding part is knowing that you have made the guest happy and that they feel they have been taken care of.” Iggy Gelido, DelSuites Maintenance Coordinator.

No job is too big or too small for our Maintenance Department to handle.  DelSuites furnished rentals in Toronto has access to the best trades people in the business.
From painters to plumbers, electricians and appliance repair, DelSuites can handle any issue that occurs.

Customer Service Experience, Lifestyle talk

At DelSuites Apartment Rentals Toronto…We Speak Your Language

January 11, 2013

As people travel more and more from the far reaches of the globe, so too they bring their cultures and languages. We are blessed in our city to have so many diverse languages spoken and cultures celebrated. This lends itself to having the world at our door step so to speak!

Visiting or moving to anew cityis a life-changing event. Becoming adapted to new things is effortless for some, and challenging for others. Various factors can play an important part in your transition to a new place, including language barriers.

At DelSuites furnished apartments in Toronto, we speak your language! Tagalog, Mandarin, Hindi, Portuguese and Spanish are just a few of the languages our team members speak. In addition, we work with an accredited translations company that can speak with you in any language to ensure you will not get lost in translation.

Click here to get in touch with our Guest Services team to learn more about the wide array of language solutions to facilitate efficient and effective communications.

Customer Service Experience, Feedback and Reviews, Lifestyle talk, Uncategorized

Recent Stay Comment at DelSuites Republic Furnished Rentals in Toronto

January 8, 2013

DelSuites Toronto furnished apartments’ success is achieved by providing the ultimate customer service experience – one guest at a time.

We care about what our guests think. To see through feedback and reviews, we have the opportunity to observe our operations from the same perspective as our guest.
It’s very insightful to ‘walk a mile in their shoes’ from time to time.

Below is a recent guest review that was posted on Tripadvisor on his satisfied experience in our furnished suite in Toronto.

To read more guest comments on Tripadvisor, click here.