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Customer Service Experience

Customer Service Experience, Lifestyle talk, Uncategorized

Join the Conversation with DelSuites Furnished Rentals

November 30, 2012

Thanks to social media, these days conversations can begin just about anywhere. Now, with DelSuites new guest interactive forum, you can instantly connect with other guests and find out how to make the most of your stay.

Wondering which buildings offer the most accessible fitness centres? Want to learn more about the nightlife near Toronto’s downtown furnished rentals. With the forum’s user-friendly format, you can easily post your questions; then simply check back to find out what other guests or staff had to say. 

From local restaurant recommendations to tips on kid-friendly entertainment in your area, DelSuites guests are able to engage in discussions with past guests, current residents and staff members.

Maybe you’ve discovered a new travel route from a suburban property location; post your driving directions to the forum so that other guests can also enjoy a stress-free morning commute. Located under each building property is where you will be able to find this.

In addition to our question and answer section, DelSuites Toronto executive suites’ forum also features guests’ property reviews. In this section, you’ll discover some of the added features and benefits all from the perspective of guests who have made it their home away from home.

As a guest, this is your opportunity to share what you love about DelSuites along with what you believe would make your next stay even better.

Whether you’re staying at DelSuites Toronto furnished apartments for the first time or you’ve been with us for many years, the forum is your destination to discover even more about the place you call home.

 

Customer Service Experience, Lifestyle talk

Life is simple with DelSuites Furnished Rentals in Toronto

November 8, 2012

Did you know that our Guest Services Team handles more than 50 phone calls and 175 emails every day?  With requests ranging from the location of suite contents, needing an extra set of suite keys, a parking space, extra linens and adding specialty cable channels – our Guest Services Team at DelSuites is kept very busy in our furnished apartments in Toronto.

Our Team is always on the go and you’ll likely find them shopping for groceries for a new arrival, providing an In-Suite Orientation to a new guest or inspecting our executive suites to ensure that it is perfect for your arrival.

With over 25 years of combined experience, our Guest Services Team are quick to respond to any request, are efficient and proactive.  Our goal is ensure that every guest has an outstanding experience every time.

“We are committed to providing guests with personalized service that goes above and beyond their expectations”, promises Erin Conaty, Guest Services Manager.

We are here to help.  In fact, we are available 24 hours a day, 7 days a week to answer any question you might have. 

Customer Service Experience, Lifestyle talk

Good Housekeeping Services: What it involves, benefits, etc

October 16, 2012

Let’s face it, after a busy day at work, that last thing you want to do is to clean.  It’s nice to come home to a clean, fresh smelling apartment, leaving you feeling relaxed and happy.  It can put that little bit of pep back into your step and give you the energy to do something you love to do.

Our Toronto furnished apartments offer worry free living allowing you to experience the DelSuites difference.  We look after the little things that can overwhelm the best of us at times.  We take care of the details so you have the time to spend with your family, read that book that has been calling you from the nightstand, go for a walk and explore your new neighbourhood or simply put your feet up and watch your favourite television program.

No one really wants to have to clean the bathroom or wash all those towels and sheets.  Who wants to spend the time?  We do!

Our friendly Housekeeping staff will come to your suite each week to change all the linens, remove the garbage, dust and wash your floors.  Our ladies are also trained to look for the smallest of details to ensure that your stay is problem free.

Our linens are processed at our Central Laundry where they are sorted, pre-treated, washed, dried and hand folded.  Our laundry staff takes extra care to ensure that all linens are pre-treated and washed properly to ensure that they are in excellent condition.

With each passing day we get busier and busier.  Knowing that your furnished rental apartment will be looked after will leave you relaxed, healthier and more time for you.

 

Customer Service Experience, Lifestyle talk

Extended Stays Toronto and the Customer Service Experience

August 29, 2012

Customer Service is an integral part of our job and our guests feedback is important to us.

Below is a thank-you card from one of our past guests’ for the quality of service and care that we provided throughout her stay, in her furnished apartment in Toronto.

Our committment is to ensure our customer’s experience is enjoyable!

We would love to hear from you! Share your DelSuites experience by sending your feedback here.

 

Customer Service Experience, Feedback and Reviews

DelSuites Recommended on Tripadvisor

August 17, 2012

Tripadvisor is a free travel guide that assists customers with travel information, posting opinions of travel related issues and engaging in interactive travel forum.
Its the world’s largest travel website.

We are proud to announce that DelSuites has been recognized and recommended on this amazing platform!

For more information, visit DelSuites 270 Wellington St West #518, Toronto, ON M5V 3P6. (416) 296-8838.