DelSuites Toronto furnished apartments’ success is achieved by providing the ultimate customer service experience – one guest at a time.
We care about what our guests think. To see through feedback and reviews, we have the opportunity to observe our operations from the same perspective as our guest.
It’s very insightful to ‘walk a mile in their shoes’ from time to time.
Below is a recent guest review that was posted on Tripadvisor on his satisfied experience in our furnished suite in Toronto.
To read more guest comments on Tripadvisor, click here.
Thanks to social media, these days conversations can begin just about anywhere. Now, with DelSuites new guest interactive forum, you can instantly connect with other guests and find out how to make the most of your stay.
Wondering which buildings offer the most accessible fitness centres? Want to learn more about the nightlife near Toronto’s downtown furnished rentals. With the forum’s user-friendly format, you can easily post your questions; then simply check back to find out what other guests or staff had to say.
From local restaurant recommendations to tips on kid-friendly entertainment in your area, DelSuites guests are able to engage in discussions with past guests, current residents and staff members.
Maybe you’ve discovered a new travel route from a suburban property location; post your driving directions to the forum so that other guests can also enjoy a stress-free morning commute. Located under each building property is where you will be able to find this.
In addition to our question and answer section, DelSuites Toronto executive suites’ forum also features guests’ property reviews. In this section, you’ll discover some of the added features and benefits all from the perspective of guests who have made it their home away from home.
As a guest, this is your opportunity to share what you love about DelSuites along with what you believe would make your next stay even better.
Whether you’re staying at DelSuites Toronto furnished apartments for the first time or you’ve been with us for many years, the forum is your destination to discover even more about the place you call home.
Did you know that our Guest Services Team handles more than 50 phone calls and 175 emails every day? With requests ranging from the location of suite contents, needing an extra set of suite keys, a parking space, extra linens and adding specialty cable channels – our Guest Services Team at DelSuites is kept very busy in our furnished apartments in Toronto.
Our Team is always on the go and you’ll likely find them shopping for groceries for a new arrival, providing an In-Suite Orientation to a new guest or inspecting our executive suites to ensure that it is perfect for your arrival.
With over 25 years of combined experience, our Guest Services Team are quick to respond to any request, are efficient and proactive. Our goal is ensure that every guest has an outstanding experience every time.
“We are committed to providing guests with personalized service that goes above and beyond their expectations”, promises Erin Conaty, Guest Services Manager.
We are here to help. In fact, we are available 24 hours a day, 7 days a week to answer any question you might have.
Let’s face it, after a busy day at work, that last thing you want to do is to clean. It’s nice to come home to a clean, fresh smelling apartment, leaving you feeling relaxed and happy. It can put that little bit of pep back into your step and give you the energy to do something you love to do.
Our Toronto furnished apartments offer worry free living allowing you to experience the DelSuites difference. We look after the little things that can overwhelm the best of us at times. We take care of the details so you have the time to spend with your family, read that book that has been calling you from the nightstand, go for a walk and explore your new neighbourhood or simply put your feet up and watch your favourite television program.
No one really wants to have to clean the bathroom or wash all those towels and sheets. Who wants to spend the time? We do!
Our friendly Housekeeping staff will come to your suite each week to change all the linens, remove the garbage, dust and wash your floors. Our ladies are also trained to look for the smallest of details to ensure that your stay is problem free.
Our linens are processed at our Central Laundry where they are sorted, pre-treated, washed, dried and hand folded. Our laundry staff takes extra care to ensure that all linens are pre-treated and washed properly to ensure that they are in excellent condition.
With each passing day we get busier and busier. Knowing that your furnished rental apartment will be looked after will leave you relaxed, healthier and more time for you.
Customer Service is an integral part of our job and our guests feedback is important to us.
Below is a thank-you card from one of our past guests’ for the quality of service and care that we provided throughout her stay, in her furnished apartment in Toronto.
Our committment is to ensure our customer’s experience is enjoyable!
We would love to hear from you! Share your DelSuites experience by sending your feedback here.