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Downtown Toronto, Etobicoke, Lifestyle talk, Markham, Mid Town, Mississauga, North York, Scarborough

Excellence in Hospitality

August 3, 2012

Airport Pick Up Service is available for all guests complimentary

Whether you’re an out-of-town guest or a local in need of temporary residence, it’s the little details that really matter most. From arranging transportation from and to the airport to ensuring you receive a clean, well-appointed furnished apartment, the DelSuites Guest Services Team are keenly aware of the details that can make or break your experience.

As Erin Conaty, Guest Services Manager shares, “we offer guests’ personalized service with a friendly face.” This means you’ll not only receive a welcome greeting, but you’ll also receive a complete suite orientation by a Guest Services team member if requested. Similar to a hotel’s concierge, the Guest Services Team are available to quickly source the items you may have forgotten and can assist with recommendations for local area restaurants and attractions.

Meticulous Attention to Every Detail

Even before you put your key in the door, our Points of Perfection program makes it possible for the Guest Services Team to ensure you have the best stay possible. Through the program, a DelSuites representative thoroughly inspects all suites, to guarantee that it will meet guests’ expectations. “We are committed to having our guests feel like they are at home without the worries of having to take care of their home,” explains Conaty.

From confirming that the suite’s appliances are in working order to checking that the bedrooms and bathrooms are clean and well-stocked with linens, the team takes note to ensure that no detail goes unnoticed. But even when something does go awry, Conaty says that guests can be assured that a member of her team, which includes an after hours On-Call Manager, will have the situation rectified within 24 hours or less.

As an added bonus, you can also take advantage of the complimentary weekly cleaning services, to help you maintain a well-ordered suite for the duration of your stay.

Along with the Points of Perfection program, Guest Services also features an array of benefits that are aimed to make your life easier.

Imagine having fresh groceries placed in your suite before your arrival….so convenient!

Imagine walking into a fully stocked kitchen, the very first time you walk through your suite door; while it may seem like an unlikely dream, it can be your reality. “Finding an open market late at night can be a daunting task for even the most seasoned traveler,” explains Conaty. By simply completing the DelSuites online form prior to your arrival, you’ll have all your favourites waiting at your temporary home, no matter what time of the day or night you arrive. In addition to the pre-arrival grocery shop, through a coordinated program with Grocery Gateway, guests can take full advantage of customized grocery shopping services throughout their stay. Groceries ordered through the Grocery Gateway on line service will be delivered to your door, leaving you plenty of free time to relax and use the many amenities the building offers or explore the city.

From arranging move-in assistance and airport transportation, the Guest Services Team at DelSuites have you covered. As Conaty confirms, whatever the help you need, her team is ready to assist and is only a phone call away.

For any guest service requests or to learn more about the team, click here.

Downtown Toronto, Lifestyle talk

Downtown Toronto Qwest Renovations – Finding a Fresh Balance

July 19, 2012

From the moment you enter your suite at the Qwest location, you can’t help but notice the changes. White walls offer a crisp and clean backdrop for the contrasting black and red furnishing, creating an appealing modern atmosphere that is an integral part of the DelSuites experience.

When it came time to plan the building’s redesign, taking into consideration of the trends and needs of what our guests would like to see, “brighter suites with more colour,” as well as clean lines that highlight the open-concept suites, was the team’s top priority.

“This $.5 million transformation was necessary to meet the demands of clients who work in a fast-paced environment in the Entertainment District of Downtown Toronto.,” explains Erin Conaty, Guest Services Manager, “we wanted to create an atmosphere that is consistent with that lifestyle.”

For the redesign of the Qwest suites, Conaty enlisted the expertise of interior design firm Decorium, in order to create a theme that is consistent with the trendy Queen West neighbourhood.  Focusing on creating suites that appeal to contemporary-minded clients, elements that echoed a minimalist esthetic including floating shelving, are incorporated into the living space.

Building on a contrasting colour palette of black and white while injecting bold pops of deep red tones, the designer selected furniture that blended modern and classic pieces for a current yet relaxing living environment. In keeping with the clutter-free design, multi-functional pieces, such as the white ottoman cubes, were a must-have, providing additional seating for entertaining, while tucking away neatly when not in use.

The space saving closet organizers also increased the usable space for our guests.  Adding a finishing touch of spark to the living room, glass side table lamps also offer adjustable lighting, while modern chandelier fixtures add brightness to the dining area.  A distinct personality to each apartment, a series of black and white photographs of Toronto neighbourhoods and landmarks offer guests a visual tour of the city. “We wanted to share a little of Canada’s history, but in a modern and contemporary way,” offers Conaty.

“We are thrilled that this renovation is now 50% complete and we look forward to impressing our guests with an enhanced overall experience,” said Dan Henderson, general manager. “This transformation has allowed us to evolve into a trendy relaxing home for our loyal business travelers and individual travelers alike.”

By blending modern design with classic elements, the team created a fresh and current style for Qwest that is reflective of its historic neighbourhood.  But even if modern living isn’t on your radar, Qwest still offers options for guests who prefer a more classic style. Quite simply it’s a thoughtful touch, one that adds to the welcoming atmosphere that’s at the heart of the DelSuites experience.

To experience the new world of contemporary living at the Qwest building and find out about our rates, click here.

About me, Lifestyle talk

DelSuites is Consistently the Consumers’ Choice

June 4, 2012

For the fourth consecutive year, DelSuites is the recipient of the Consumer Choice Award for Executive Suites Toronto. “We are extremely proud of this recognition and are determined to maintain our reputation for unparalleled services,” shares Elle Crane, Director of Sales.

The Awards, which were presented at the CCA Award Ceremony held on Thursday May 17, 2012, recognize the outstanding level of service provided by companies across five industry sectors.

The Consumer Choice Award is not only a recognition of significant business achievement but by collecting the thoughts, opinions and perceptions of both businesses and consumers, also supports the value of the customer’s experience.

We continue to offer an alternative to hotel living that provides many of the luxuries of home. As Crane explains, “this achievement demonstrates our commitment to consistently deliver the ultimate customer experience.” Receiving the Award not only signifies our dedication to business excellence, but also acknowledges the company’s efforts to earn the trust and respect of its customers.

Exclusively offering the highly regarded Tridel brand condominiums to its “Fortune 500” clients, DelSuites has become one of the largest firms of their kind in the GTA.

To receive the ultimate customer experience, book your stay in Toronto by visiting www.delsuites.com.

 

Food & Recipes, Lifestyle talk, North York

Dining at its best in the midst of North York

May 3, 2012

Searching for restaurant options when staying with DelSuites in North York is an easy, not to mention delicious opportunity for you to learn about the area.

When you find yourself living in a new place, such as the Avondale’s location, knowing where to begin may be a task that’s just too much to stomach. Before you scan the North York skyline for the nearest Golden Arches, wander the tree-lined streets this of friendly community and you’ll quickly find Italian, French along with a multitude of exotic flavors, right outside your front door. As a guest of our furnished apartments, we offer up some local eateries that promise to satisfy your appetite without resorting to the standard fast food fare.

As you depart your suite, a popular destination for your morning meal, the Café Mirage Grill & Lounge(4841 Yonge Street) offers a tasteful dining experience that offers an all-day brunch menu (until 6 p.m.). Choose from breakfast options that boasts generous portion-sizes and offers a selection of omelettes and crepes as well as classic bacon and eggs.

With private dining rooms for hosting small or large social functions, Auberge du Pommier (4150 Yonge Street), has been serving modern French cuisine for nearly three decades. Offering seasonally-inspired dishes, the restaurant recently added a $25 two-course lunch menu, which also makes it the perfect option whether you’re dining with clients, family or friends.

Nestled among tree-lined streets, your apartment at Avondale is the optimal destination offering the benefits of city life within a picturesque residential neighbourhood that you will be comfortable enough to call home. Whether you’re sitting down for an intimate dinner, gathering for after-work drinks with friends or picking up take out, your next food adventure awaits within a dynamic North York neighbourhood.

For more information on our Avondale building and to learn about it’s neighborhood amenities, click here.