Visitor parking is located on the P1 level in the garage and is available on a first come, first served basis. Spots cannot be reserved. A parking permit must be obtained from the Concierge prior to parking. If the car is removed from the parking space and later returned, there is no guarantee a space will be available. Overnight visitor passes are required when guests intend to spend the evening past 2:00 a.m. Any vehicle parked without a permit will be tagged and at risk of being towed. Please note that DelSuites guests are considered building residents and are not permitted to park in Visitor spaces.
If parking was not arranged prior to your arrival or if you only need it on occasion, contact DelSuites. Charges may apply. Do not park anywhere but your own assigned parking space or you are at risk of being ticketed or towed. Your vehicle must be registered with DelSuites and you will be provided with a parking tag that is to be displayed on the rear view mirror. To register your car, please email your car details (make, model and license plate) to firstname.lastname@example.org DelSuites will not assume any responsibility for tickets or towing charges if a guest parks illegally. If you find your spot occupied, contact DelSuites immediately at 416-296-8838.
Grand Ovation is a pet friendly building. We are permitted a maximum of 2 pets that must be able to be carried through the corridors and common areas. All dogs must be no taller than 2 feet when standing flat on the floor and no more than 15lbs.
DelSuites charges a non-refundable pet cleaning fee. This fee only covers the cost of cleaning. Extra charges will apply for any damage to the suite and or furnishings.
Bikes cannot be brought into the elevators or common areas or stored in your suite/balcony. There are designated Bike storage areas available for a fee. Lockers are available in very limited supply. If you require additional storage space and availability permits, lockers can be rented through DelSuites. Contact your Guest Service Representative for more information.
Grand Ovation offers a luggage cart to assist you with the transporting of your luggage upon arrival and departure or for any larger purchases (grocery shopping, etc) during your stay. You can sign these out at any time from the concierge desk. They are available on a first come, first served basis.
The Recreation Facilities are located on the P1 Level. Facilities include a Swimming Pool and Whirlpool, men’s and women’s change rooms equipped with a sauna, Exercise Room, Aerobics area, Billiards Room, Cards Room, Golf Centre, Theatre Room and Party Room.
Your FOB is used to obtain access to the Recreation Facilities (pool, change rooms and exercise room only).
An adult resident must accompany children under the age of 16 when using the pool and you must be 16 to use the exercise room or 13 if accompanied by an adult.
All residents must contact the Management Office for a training session for the Golf Centre. Once the training has been completed, you can reserve this and the Billiards Room through the concierge. Please call 905-241-7706 to book
The Party Room, Theater Room and Cards Room are reserved through the management office for a fee or security deposit. Please call 905-241-4480 for rates and availability.