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Customer Service Experience, Lifestyle talk, Toronto Condos

Our Guest Services Will Make Your Stay Memorable

June 21, 2013

It’s a tough job but someone has to do it. Actually it’s not only someone but a whole team of individuals who unite in a joint effort to give you the experience of a lifetime. From the moment each guest arrives, until the moment they bid farewell, the short term rentals Toronto staff team is working diligently to ensure that individuals and their families are having the very best experience. Whether you’re checking in to a fully-furnished rental suite for a week or longer, you can relax in the comfort that can be found in your home away from home.  Relax at home

Even before your day begins, the guest services team is responding to emails, verifying schedules and generally planning their day before they hit the office. As part of the joint effort, each team member monitors a 24-hour guest service’s hotline (including evenings and weekends) to ensure your needs are always met.

When it comes to maintaining well-appointed suites, it’s not only up to the cleaning staff. Each guest services team member is in touch with housekeeping supervisors, to review the schedules and ensure that arrival, departures and guests’ special requests are completed in a timely manner. Special requests might mean that housekeeping staff are required to handle emergency cleanings that require additional staff assistance. Through regular communication between housekeeping supervisors and guest services, we are able to provide a high-quality standard of cleaning each and every time.

From sourcing replacement electronics to selecting custom furnishings, the staff at Delsuites makes it a priority to ensure your stay is enjoyable and comfortable. In fact, it’s through their direct contact with guests that team members gather a sense of the items that will make life away from home, even better for everyone. 

While most days it may be a little hectic for guest services staff, there’s certainly never a dull moment. In fact, for many staff, it’s the diverse nature of the job that keeps them energized each day. Similar to the backstage of a concert or theatre performance, you never really know what goes on behind the scenes but when all goes according to plan, it makes for one incredibly memorable experience.

 

Lifestyle talk, North York, Toronto Condos, Uncategorized

Escape the City at the Meridian in North York

June 4, 2013

Although downtown living definitely has its perks, you don’t have to live in the heart of the city to enjoy the amenities that Toronto has to offer. In fact, jetting out of the bustling core may be just the break that you need; but let’s face it, even on the weekends, you’ll still want to be View from Meridian Balconyclose to good restaurants, parks and entertainment venues.

In the heart of North York, the Meridian offers you the benefits of metropolitan living including easy access to green spaces.

From outdoor enthusiasts to young families, guests will enjoy the opportunity to explore the parks and trails that are within walking distance of the front lobby. In particular, the recently expanded Edithvale Park offers plenty of room for playing and picnicking.

PlaygroundAlthough the parkland accommodates multiple uses, in 2012 the park was professionally designed to incorporate a unified appearance. The expansive park now features two new playground structures, a herb garden and new plantings.

As an added safety feature, additional lighting has been added to the pathways. Intended to serve as a hub for community gatherings, a community baker’s oven has also been added to the location. From crisp pizzas to tender flatbreads, follow the aroma for a delicious treat on weekends and some weeknight Splashpadevening.

In addition, the Meridian is also close to outdoor splash pads and recreational sports fields that are a refreshing bonus, especially during the heat of the summer months. Along with its close proximity to parklands, the Meridian includes easy access to subway and GO bus systems.

Whether you have business in the suburbs or downtown core, at the Meridian you’re only a five-minute walk to Yonge and Finch station, which allows you to easily connect to other regional transit lines should you need to travel outside of Toronto.

Finch Subway Station
 

Customer Service Experience, Feedback and Reviews, Lifestyle talk, Uncategorized

Delsuites’ Staff Experience Furnished Apartments First Hand

May 24, 2013

Sometimes having a different perspective on a familiar situation not only makes you rethink how you react but it can also help you make even better decisions. Over the past few weeks, DelSuites staff members have taken part in an initiative that had everyone spending an overnight stay at one of the company’s 13 properties. 

Along with enjoying the quite comforts of the fully downtown toronto apartments, the staff members were asked to provide critical feedback about their stay including the ease of their check-in to the comfort and quality of the linens. That’s right, staff members even got down and looked under the furniture on the hunt for any lingering dust bunnies.

From the moment she arrived, Accounting Manager, Amanda Yau says she was pleased with the speedy check-in and security measures taken by the staff at Mississauga’s Grand Ovation before releasing her arrival package. But her positive experience didn’t stop there, as Yau says, the impeccably clean suites and comfortable living room furniture were perfect for enjoying the exceptional view. 

In the heart of Toronto’s downtown core, Account Manager Enid Bigornia echoes her colleague’s sentiments with her stay at the ICON.  Her furnished apartment offered a fresh and airy environment that she found relaxing, “the furnished apartment was spacious with nice high ceilings,” says Bigornia. Along with a keen eye for cleanliness, at the Yonge and Eglinton location of Republic, Guest Services Manager, Erin Conaty found the elegant décor of the suites, created a welcoming atmosphere, especially for guests who are new to Toronto.

Beyond the sparking nature of the suites, Alex Wong Manager of Digital Marketing and Interactive Design would visit James Cooper Mansion any time just to be in the hub of the city. With its proximity to shopping venues and restaurants, Wong says this new development hasn’t missed a detail. 

While everyone’s needs and wants are a little different, each of the guests enjoyed their experience and were able to gain some valuable insights; ones that may instill a few changes and tweaks to the services we provide. Whether you enjoyed your stay immensely or have a few suggestions for ways we could improve, we’re always happy to listen, so please feel free to continue to tell us what you think by clicking here.

 

Lifestyle talk, Mississauga

Get Your Sport On at Mississauga Skymark Wests’ Furnished Suites

May 3, 2013

Skymark PoolFor anyone living an active lifestyle, having everyday access to a golf centre along with tennis and squash courts, is most certainly a dream. Yet Missisauga’s Skymark West furnished rentals brings this dream into reality with so much more including a fitness centre and indoor swimming pool. With a therapeutic whirlpool and sauna rounding out the exceptional list of amenities, there’s hardly a reason for guests to leave this 34-story building unless of course they want to.

Let’s face it, golf is not for everyone, but if a business meeting or charity event means that you’ll be stepping onto a local course, Skymark’s golf centre’s driving cage and putting green gives you the opportunity to practice your long and short game. With the weather in Toronto finally warming up, the idea of getting your fitness fix outdoors is even more appealing and Skymark’s private tennis courts make it easy to do just that. The courts availability is on a first-come-first-serve basis and must be booked in advance.

Even on days when the weather’s not cooperating with your plans, you’ll still be able to stay active inside Skymark’s fully equipped fitness centre. From cardio Skymark Workout Roomequipment to a selection of free weights, the bright and lively nature of this space will help you stay motivated right through your entire training session; we promise.

Whatever the weather, opting for a dip in Skymark’s indoor pool will undoubtedly make you feel as though you’re on vacation; even if you’re not. In fact, the pool offers a family friendly atmosphere that’s the perfect way to beat the heat on a sweltering summer day. Young families may also enjoy a little friendly competition at Skymark’s bowling alley. With four lanes available, it’s also the perfect venue for hosting a few friends.

Skymark BowlingAlong with these outstanding amenities, Skymark’s spacious one- and two-bedroom furnished suites in Mississauga are equipped with everything you’ll need during your stay. As an added benefit, guest suites are also available at an additional cost for visiting friends and family. When you’re staying at a furnished rental apartment, you’re certainly expecting that your suite will be outfitted with the basic essentials; but the idea of luxurious comforts might not be on your radar. Yet at Skymark West, you’ll find yourself enjoying the host of sport and fitness inspired amenities that are as comfortable and convenient as your suite.

Downtown Toronto, Lifestyle talk, Uncategorized

Making History at DelSuites James Cooper Mansion

April 19, 2013

James Cooper MansionSoaring above the intersection of Bloor and Sherbourne streets, James Cooper Mansion lends a majestic architectural presence in one of Toronto’s most central locations. With modern luxury styling, each one or two bedroom fully furnished suite in this 32-storey property offers 24-hour security service which makes it an ideal long-term rental for single business travelers and young families alike. Along with fully stocked kitchens and the convenience of in-suite washers and dryers, each suite also offers business class services including free Wi-Fi along with Skype telephone services available for a small fee.

When DelSuites’ parent company Tridel developed the area, historic preservation was at the heart of the project. Although the 32-storey building boasts a modern aesthetic, the original James Cooper Mansion was maintained and is now home to the properties amenities, which include a fitness centre and party room. With added features such as billiards and theatre rooms along with a traditional British-inspired parlor the property offers plenty of space for weekend entertaining.

Along with the exceptional building amenities, James Cooper Mansion’s location is just as impressive.  Situated about 150 meters from Sherbourne subway station and equally close to the Don Valley Parkway, the building is not only convenient for business commuters but its close proximity to the vibrant Yorkville corridor makes it a virtual dream for long-term renters. Yorkville

With its trendy shops, luxury spas and innovative eateries, Yorkville’s cultural rhythm makes it one of Toronto’s best places to explore. It’s also an area that boasts an abundance of historic and modern architecture, including the Royal Ontario Museum and Royal Conservatory of Music. Beyond the history, arts and culture, outdoor and nature enthusiasts will be amazed to discover the intricate trail and path system that weaves throughout the Don Valley. While you may have stayed at one of DelSuites downtown toronto apartments before, perhaps it’s time to turn back the clock and experience a refined way of living, as it once was at James Cooper Mansion.