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Business Travel, Community Events, Customer Service Experience, Downtown Toronto Condos, Family Vacations in Toronto, Fitness and Health, Lifestyle talk

Advantages to Living in a Furnished Condo

June 12, 2025

Moving into a new place or city can elicit both emotions of excitement and anxiety, especially if it is unfurnished. There can be an additional consideration given to decorating your own place. This transition can be fraught with feeling overwhelmed, especially if you are relocating to Toronto or if you have been displaced from your home due to a fire or flood. The advantage of staying with DelSuites is that our apartments and townhomes are furnished in modern decor as with an efficient and practical layout.

Here are a few more advantages of living in a furnished condo and what you can expect from our award-winning services:

1. No worries. Having a furnished rental means you are relieved of the worries associated with furnishing. No moving. No worrying about decor or dimensions. No moving costs or having to figure out who will help you move. From airport pick up and drop off to taking care of your family needs, Delsuites makes you feel at home, stress free!

2. Everything is set up for you.

Delsuites furnished suites are all designed with modern decor. Everything is set up according to the dimensions of the apartment. This way, if you’re not of a design mindset, we’ve hired the experts to make sure where you live is comfortable, easy, stylizing and relaxed. You also don’t have to worry about buying anything else because it’s already been done! (Not to mention that your bed is already made for you!)

3. Housekeeping included.

One of the big advantages of living in a furnished condo is that if you are busy and on the go, whether you’re an executive or traveling for leisure, is our housekeeping services. Once a week, at a scheduled time, your apartment will be cleaned and tidy. Another bonus is that you don’t have to do your laundry anywhere either. It’s ensuite!

4. Ease of Meeting Neighbours.

Since you are located in a property with various amenities like a fitness centre, outdoor deck and swimming pool, or party/billiards room, it is quite easy to encounter and befriend your neighbours. Many of our clients may be in similar situations such as relocation or displacement so it will be easier to bond over these shared situations.

5. All Inclusive Rates.

Delsuites has all-inclusive rates so you’ll also get other amenities included in your rental including 24/hour security, an exercise/party room, and with many properties, an outdoor pool or lounge (not to mention being located in central and accessible locations, as per our above points).

Looking for a furnished condo in Toronto?

Check availability now for our downtown Toronto short-term rental suites.

Customer Service Experience, Lifestyle talk, Toronto Condos

Our Guest Services Will Make Your Stay Memorable

August 11, 2024

It’s a tough job but someone has to do it. Actually it’s not only someone but a whole team of individuals who unite in a joint effort to give you the experience of a lifetime. From the moment each guest arrives, until the moment they bid farewell, the short-term rentals Toronto staff team is working diligently to ensure that individuals and their families are having the very best experience. Whether you’re checking in to a fully-furnished rental suite for a week or longer, you can relax in the comfort that can be found in your home away from home.  

Communication Is Crucial For Guest Services

Even before your day begins, the guest services team is responding to emails, verifying schedules and generally planning their day before they hit the office. As part of the joint effort, each team member monitors a 24-hour guest service’s hotline (including evenings and weekends) to ensure your needs are always met.

Making Sure Suites Are Nice and Clean

When it comes to maintaining well-appointed suites, it’s not only up to the cleaning staff. Each guest services team member is in touch with housekeeping supervisors, to review the schedules and ensure that arrival, departures and guests’ special requests are completed in a timely manner. Special requests might mean that housekeeping staff are required to handle emergency cleanings that require additional staff assistance. Through regular communication between housekeeping supervisors and guest services, we are able to provide a high-quality standard of cleaning each and every time.

Making Sure Suites Are Up-To-Date

From sourcing replacement electronics to selecting custom furnishings, the staff at Delsuites makes it a priority to ensure your stay is enjoyable and comfortable. In fact, it’s through their direct contact with guests that team members gather a sense of the items that will make life away from home, even better for everyone.

Making Sure Suites Are Nice and Clean

While most days it may be a little hectic for guest services staff, there’s certainly never a dull moment. In fact, for many staff, it’s the diverse nature of the job that keeps them energized each day. Similar to the backstage of a concert or theatre performance, you never really know what goes on behind the scenes but when all goes according to plan, it makes for one incredibly memorable experience.

Learn more about DelSuites and our commitment to providing guests with a wonderful stay and guest experience.

About me, Customer Service Experience, Fitness and Health

Ensuring Quality Stays: DelSuites Suite Inspection Protocols

May 22, 2024
suite inspection protocols

The hospitality scene is bustling, but hotels are struggling to keep up with rising guest expectations. There has been a decline in guest satisfaction across the hotel industry in North America.

This decline, however, also gave rise to the popularity of furnished short-term rentals. Renting a furnished apartment offers a refreshing alternative for travellers seeking convenience and comfort. Bleisure travel (a fusion of business and leisure), where accommodations need to cater to both work and relaxation, has become extremely popular.

At DelSuites, we’ve raised the bar with tailored hospitality solutions. One standout feature we offer is our suite pre-arrival inspections, which are thorough checks conducted before you get there to ensure everything is in top-notch condition. We leave no stone unturned, guaranteeing a hassle-free stay. 

Explore our pre-arrival services to learn how we guarantee our guests a memorable stay, every time.

Why Pre-Arrival Suite Inspections Matter

In the wake of COVID-19, pre-arrival suite inspections have gained even greater relevance. They emphasize the need to uphold property standards for the health and well-being of rental guests.

These inspections provide a seamless and satisfying guest experience, covering all aspects, from cleanliness to functionality.

But why are they so important?

  • Guest Satisfaction: Pre-arrival inspections help identify and address any issues or concerns before guests arrive, making sure that their stay starts on the right foot. From verifying that amenities are in working order to assuring cleanliness standards, these inspections play a key role in guest satisfaction.
  • Problem Prevention: Conducting inspections before guests arrive can identify potential problems and address them proactively. Whether it’s a malfunctioning appliance or a cleanliness issue, addressing these issues before guests check in prevents inconvenience and dissatisfaction during their stay.
  • First Impressions: The condition of the accommodation upon arrival sets the tone for the entire stay. A well-inspected and prepared suite leaves a positive first impression, making guests feel welcomed and valued.
  • Efficiency: Pre-arrival inspections streamline the check-in process by providing confirmation that everything is ready for guests upon their arrival. This efficiency enhances the overall guest experience and minimizes any delays or inconveniences.
  • Guest Safety: Assuring that all safety features and equipment, such as smoke detectors are in working order before guests arrive contributes to a more secure environment.

Pre-arrival suite inspections are an essential aspect of hospitality management that directly impacts guest satisfaction, safety, and the overall experience. 

The DelSuites ”Points of Perfection” Inspection

Here at DelSuites, we understand that whenever you’re embarking on a long-awaited family vacation or facing an important medical stay, exceptional hospitality and personal service are paramount. 

With decades of property management expertise, local knowledge, and a dedicated on-call Guest Services team, we’re committed to ensuring your stay with us is second to none.

Before you even step through the door, we’ve already set the stage for your ideal stay. As part of our “Points of Perfection” inspection, every aspect of your suite is meticulously checked and exactly as it should be. 

First impressions matter, which is why we go above and beyond to ensure everything is in working order before you arrive.

What can you expect from our pre-arrival packages? You’ll receive detailed directions to the property, the confirmation of your reservations, and any special requests you’ve made will be taken care of.

From ensuring your suite is clean and fully equipped to addressing any specific needs you may have, our goal is to provide a smooth and seamless experience from start to finish. Welcome to a luxury hotel-like experience in the comfort of a private home, designed just for you.

Suite Inspections for a Seamless Stay

Ensuring your stay is seamless and tailored to your needs is our top priority. That’s why we’ve made the suite inspection process as straightforward as possible. 

Our pre-arrival suite inspections cover a range of aspects to guarantee your comfort and satisfaction. The following are just a few of what you can expect from us:

  • A DelSuites Welcome Bag, complete with sweet or salty treats, coffee, dishwashing liquid, dishwasher tabs, paper towels, sponges, and two bottles of water.
  • Meticulously test small appliances like toasters and coffee makers so they’re in working order when you arrive.
  • Check dishes and glassware for any chips, cracks, or other issues for your safety and convenience.
  • A stack of useful stationery such as departure envelopes, notepads, and pens to help you stay organized. If there’s no desk in your suite, these items are conveniently placed on the TV stand.
  • In the entryway and closet, you will find essentials like a vacuum, broom and dustpan, spare light bulbs in a basket, coat hangers, an iron and ironing board, and a boot tray.

As an additional service ($), we offer a pre-arrival grocery service to have anything you need waiting for you in the suite upon your arrival. Plus, if you need to stock up before you arrive, we offer pre-access for a friend or family member.

Upon arrival, you get access to our Guest Inspection Form. From general comments to specific needs, we take every detail into account so that your experience is flawless.

With DelSuites, your comfort and satisfaction are our priority, and our suite inspection process ensures that every detail is taken care of for a truly exceptional stay.

Experience the DelSuites Difference

DelSuites has been setting the standard for quality stays since 1998. With a team that prides itself on experience, quality, consistency, and reliability, we’re committed to making your stay nothing short of exceptional.

From our experienced reservations, guest services, and sales teams to our furnished short-term rentals across the GTA, we’re here to make your stay as simple and comfortable as possible from beginning to end.

Explore our website to discover a range of luxurious accommodations that cater to every taste. And if you haven’t experienced the DelSuites difference yet, now’s the time to do so.

Contact us today to set up a reservation and make your stay in Toronto even more memorable. We look forward to welcoming you home!

About me, Announcements, Customer Service Experience

Hospitality Resolutions: Elevating Customer Service in 2024

January 24, 2024
hospitality resolutions 2024

Things are looking up in the world of travel, and it’s not just about leisure anymore – we’ve got “bleisure travel” on the rise. That’s right, combining business and leisure travel has become the new norm. 

Aside from being the usual business trip, the convergence of professional duties with the desire for relaxation has reshaped the way we explore new destinations. Extensive travel is gaining popularity thanks to the surge in remote work and short-term stays, with more people opting for serviced apartments over standard hotels.

At DelSuites, we understand the evolving needs of modern travellers. While we continue to deliver top-notch executive suites and an unmatched satisfaction guarantee, we’re also on a mission to step up our game in 2024.

We have some hospitality resolutions up our sleeves and are committed to aligning them with the industry’s changing dynamics. Consider this our way of keeping things fresh and ensuring your satisfaction on a whole new level in this exciting era of travel.

Technology Integration

Hospitality technology has emerged as a driving force for change in the industry, reshaping how we cater to guests. The era of digital transformation has ushered in a wave of innovation, with artificial intelligence (AI) taking center stage.

At DelSuites, we recognize technology’s pivotal role in enhancing guest experiences. Artificial intelligence (AI), in particular, serves as a valuable tool in communication, allowing us to efficiently interact with our guests while preserving the personal touch provided by our expert team.

AI also allows us to make predictions and analyze data, anticipating and catering to individual preferences. This predictive capability enhances the overall guest experience, proactively anticipating and addressing needs.

There’s also AI’s undeniable time-saving potential. Automation of routine tasks streamlines our processes, allowing our guest services team to focus on providing personalized attention where it matters most.

Striking a balance between the efficiency of AI and the warmth of human interaction, we ensure that every guest feels attended to and valued.

Source: Pexels

Tailored Experiences

Our commitment to customer service goes beyond providing a comfortable stay. We extend to crafting unique experiences that cater to the specific needs of our guests.

We understand the importance of flexibility, allowing our guests to move at their own pace. We are available 24/7 to address basic queries and offer support, ensuring our guests never feel alone during their stay. From adjusting cleaning schedules to using guest-preferred cleaning products and even tending to plants while guests are away, our attention to detail sets us apart.

Our team goes the extra mile by proactively conducting pre-arrival inspections and reaching out to guests in advance to address any specific requirements. This personalized touch extends to enhancing the arrival process with features like:

  • Streamlined key delivery
  • Move-in elevator bookings

Heiko S, one of our satisfied DelSuites guests, attests to the effectiveness of our approach, stating, “First contact before arrival was really very helpful and constructive (thank you), and the location of The Livmore in the center has its advantages; household appliances have good quality, and there are all necessary kitchen utensils.”

Our focus on personalized hospitality remains unwavering. This ensures that every guest’s experience with us is nothing short of exceptional.

Source: Unsplash

Growing a Team Delivering Elevated Guest Services

The DelSuites Difference is a commitment that has been upheld since 1998. Our experienced team, comprising reservations, guest services, and sales professionals, takes pride in delivering a seamless and comfortable stay from the moment you arrive.

However, our dedication to excellence doesn’t stop there. We are continually expanding our team to elevate our services.

Emphasizing bilingual skills, we recognize the positive impact that effective communication has on the quality of your stay. Fluent in Spanish, English, French, Cantonese, Igbo and Tagalog, we have enhanced our ability to cater to the diverse needs of our guests.

Furthermore, we are excited to integrate more than a decade of experience working with volunteers, managing multiple accounts, and building robust relationships with senior management and colleagues into our team dynamic.

Armed with a wealth of experience, our new colleagues will enrich our team culture and enable us to provide unparalleled customer service. 

Perla Towers Living Room

Stunning Furnishings

As we surge ahead, our dedication to providing a top-notch stay is reflected in the meticulous selection and replacing furniture with well-stocked and brand new furnishings.

From stylish coffee tables to comfortable dining and accent chairs, we adapt our furnishings to meet our guests’ unique needs and preferences. This ensures that our spaces not only meet but exceed the expectations of those who choose DelSuites for their accommodation needs.

Perla Towers Bedroom

Enhanced Clean and Comfortable Living

We prioritize the cleanliness and comfort of our living spaces. Through constant training and meticulous reviews, we have established an enhanced housekeeping team dedicated to ensuring a comfortable stay for our guests.

With 15 years of experience servicing Toronto’s hospitality market, our upgraded Housekeeping company has a proven track record in maintaining the standards of four and five Diamond-rated hotels across the city.

This wealth of experience is channelled into our properties, ensuring guests enjoy a clean, comfortable, and inviting environment.

A New Level of Hospitality with DelSuites

Our hospitality resolutions for 2024 are a pledge to redefine your experience. As we embark on this journey to elevate customer service, we invite you to rest easy, knowing that with DelSuites, you can truly feel at home.

No matter whether you are travelling for business, for family, or with your pets within the vibrant city of Toronto, we’ve got you covered. We take pride in not just meeting but exceeding your expectations, ensuring that every moment with us feels like a seamless blend of luxury and familiarity.

Your journey to unparalleled comfort and service begins with DelSuites. Contact us today to experience a range of stylish apartments reflecting our unwavering commitment to your comfort. 

Customer Service Experience, Family Vacations in Toronto, Lifestyle talk, Toronto Family Travel, Uncategorized

Kid-Friendly Furnished Apartments in Toronto

September 17, 2023
Kid-friendly, furnished apartments, suites, Toronto, Family Friendly

Looking for a kid-friendly furnished suite for your vacation in Toronto?

As you plan and pack for your family vacation, you go through a lot of effort so that your whole clan will enjoy their trip. By the time you reach your destination, you’re all looking forward to enjoying a little extra quality time. 

As soon as you start unpacking, you don’t want to feel restricted by space, you want to be able to enjoy, cook together, and have space to relax on the couch and watch a movie together. This all comes down to finding a kid-friendly furnished suite that allows you to enjoy these moments.

Finding a kid-friendly furnished suite that’s right for you

As a parent, it’s reassuring to know that when you’re staying at a Delsuites downtown Toronto apartment, your family will be in an environment that’s as safe as your own home.  With a few simple adjustments such as cabinet latches, edge guards for tables and outlet safety covers, your fully-furnished suite can instantly be transformed to fit your family’s needs.

When you’re speaking with the Guest Service Team, it’s important to let them know what child-friendly items you may need during your stay. Right from the beginning of your stay, your complimentary airport pick-up will be equipped with comfortable CSA-approved child car seats, making your journey a safe and comfortable ride for everyone.

For infant bedtime, cribs and rocking chairs will help parents transition their babies into a new environment while bed rails and water-proof mattresses help to ensure that toddlers and older children are sleeping safe and sound. Child-friendly step stools offer your little one the independence they need to brush their teeth and wash their face at bedtime and in the morning. 

Among the other family-friendly services, a professional child minder can also be scheduled should you need in-suite child care.

On arrival, each child also receives an age-appropriate welcoming gift, a simple touch that offers parents the assurance that they’ve chosen the right home away from home for their family vacation.

Choose your kid-friendly suite here for your next 30+ day trip

Are you looking for a kid-friendly furnished apartment for your next trip? DelSuites have fully furnished units with full kitchens, separate rooms, laundry services and great amenities to help you. Look for furnished short-term rentals available now for Etobicoke, Toronto, Markham, Scarborough, North York and more!

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