Our Top Priority – Our Guests : COVID-19 DelSuites Update
The health and safety and well-being of our customers, employees and associates is always our highest priority. We recognize that these are unprecedented times and want to re-iterate our commitment to service and safety in this challenging period. Our mission “to provide exceptional accommodations and service through innovation, teamwork and integrity” is at the core of all our efforts, as we face this challenge of responding to the COVID-19 pandemic.
Learn more about our commitment to health and safety. HERE
Your Travel Flexibility
We remain committed to offering you the utmost flexibility. In light of these circumstances, we have made additional adjustments to our booking policies to give you peace of mind.
Effective immediately until March 31st, 2021:
Your Travel Safety:
Safeguarding the health and well-being of our guests and staff remains a priority to DelSuites. We continue to closely monitor information from all levels of government, Toronto Public Health agencies and WHO's guidance for the latest COVD-19 updates and guidelines. We are reinforcing their recommendations on the appropriate health and safety specifications, and with heightened awareness, incorporating enhanced measures on hygiene and cleaning into our day-to-day operations. We will continue to navigate this situation with agility and transparency as new information is made available.
During your Stay – What to Expect
We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and associates. Our safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene to guest suite cleaning procedures.
DelSuites Commitment to Health, Safety and Security - Proactive and Preventative Measures
**Please note - masks are now mandatory by the City of Toronto and must be worn in all enclosed spaces. Ensure you have a mask before entering the building**
*Bi-weekly cleaning services will be provided (once lifted) for the following minimum qualifying rates : $105/nt (1 bedroom) & $125/nt (2 bedroom)
Healthy Habits You Can Do:
Find out how to protect yourself, what to do if you’re sick after you travel, and how to recognize possible symptoms at Toronto Public Health. In the event you develop any of the symptoms as outlined by Public Health such as fever, cough, sore throat, headache and difficulty breathing AND have recently travelled internationally, call Telehealth Ontario at 1-866-797-0000.
If you have questions about your upcoming reservation, our team is available by phone at 416.296.8838, email at email@example.com or live chat.
Please complete the online Covid-19 Screening Questionnaire from up to 24-hours prior to your arrival.
These are unprecedented and trying times, and we wish to thank you for your understanding and support. Please stay healthy, and we look forward to serving you and welcoming you with open doors.
Resources for COVID-19
DelSuites has been in operation since 1998 and our team prides themselves on experience, quality, consistency and reliability. With an experienced team of reservations, guest services, housekeeping and sales, DelSuites is here to make your stay as simple and comfortable as possible from beginning to end.
We are so sure you will enjoy The DelSuites Difference, we will guarantee it.
Satisfaction Guarantee – "Personalized service, the best executive suites available, and meticulous attention to every detail"
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