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Work Hard, Play Harder: The Rise of Bleisure Travel

February 28, 2024
bleisure travel

The clock is always ticking in business; time is a precious commodity. Annually, corporate travellers find themselves spending an average of 22 days on the move, crisscrossing the globe for meetings, sealing deals, and attending conferences.

Perhaps you’re on the verge of closing a pivotal deal with a major international client. In the most critical of meetings, the knight in shining armour is often none other than business travel.

In the wake of the business world’s recovery from the pandemic, the business travel industry has seen a resurgence, signalling its enduring importance. However, this resurrection is more than a return to the past. This calls for a new era.

Enter “bleisure travel.” No longer confined to boardrooms and hotel rooms, bleisure seamlessly integrates work and leisure. The focus on bleisure is about creating an experience that is not only productive but also rejuvenating, offering a more stress-free short-term stay for those who find themselves on the road.

Discover how the business travel landscape is undergoing a transformation, creating an environment that fosters success without sacrificing the joys of relaxation.

What is Bleisure Travel?

As the term implies, “bleisure” is the clever blending of business and leisure travel. This turns what might be a conventional business trip into an opportunity to add a dash of exploration and relaxation. 

This emerging trend is gaining traction, with almost 42% of business travellers now preferring to infuse their work-related journeys with a bit of leisure time.

The concept of bleisure travel is extending business trips on either end to explore new destinations. It’s not just about the solo business traveller, either. This can also be done by bringing friends and family along for the journey, adding shared experiences that enrich the business travel experience.

The rise of bleisure travel is closely tied to the changing dynamics of work in the wake of the pandemic. With more people embracing remote work, individuals find themselves untethered from a fixed office location.

While digital nomads might choose to work from various destinations, bleisure travellers are motivated primarily by the business aspect of their trip. However, the desire to explore new places, reduce environmental impact, or simply savour the joys of a change of scenery drives them to extend their trips.

Source: Pexels

Factors Driving the Bleisure Trend

The rise of bleisure travel is a breath of fresh air. It’s a response to the changing dynamics of work and the quest for a more balanced lifestyle. The factors driving this trend reflect a collective desire to redefine the traditional boundaries of business trips.

Changing Attitudes of Business Travellers

The conventional perception of business travel often brings to mind images of packed schedules, back-to-back meetings, and minimal time for personal exploration. However, the tide is turning, and business travellers are adopting a more holistic approach.

Whether it’s extending a stay to explore local attractions, immerse in cultural experiences, or simply unwind in a new environment, the changing attitudes reflect a conscious effort to blend the lines between work and leisure.

Influence of Work-Life Balance Considerations

Work-life balance has become a cornerstone in discussions surrounding modern employment. Work-life balance is already important to 94% of employees.

The traditional notion of segregating work and personal life is gradually giving way to a more integrated approach. This cultural shift is especially pronounced in business travel, where professionals are seeking ways to infuse a sense of leisure into their work-related journeys.

The purpose of leisure travel is to break free from the monotony of conventional work models, allowing professionals to inject moments of relaxation and exploration into their busy schedules. Work-life balance considerations are driving the bleisure trend, which reflects a societal shift towards prioritizing well-being, both at work and at home.

Impact of Technological Advancements on Remote Work

Professionals are liberated from the constraints of mundane office setups thanks to advancements in technology. The advent of remote work, coupled with advanced communication tools, has redefined the very nature of work. 

This major shift in the way work is conducted has a direct impact on the trends in business travel as well. Professionals now have the flexibility to seamlessly conduct business from anywhere, be it a bustling city or a serene coastal town. 

It’s clear that bleisure travel is not just a shift in travel preferences, but a shift in mindset. The journey is no longer a linear progression from point A to point B. This type of travel offers a hybrid experience, combining work and leisure to enrich both professional and personal lives.

What Bleisure Travellers Look For

So, what exactly are bleisure travellers looking for? Some notable considerations include:

  • Work-Life Balance: Bleisure travellers seek destinations that offer a blend of business amenities and leisure activities, allowing them to transition from boardrooms to local attractions seamlessly.
  • Convenient Connectivity: Accessible airports, efficient public transportation, and reliable Wi-Fi are non-negotiables. These individuals want to stay connected to work while also being able to explore their surroundings hassle-free.
  • Flexible Accommodations: Bleisure travellers have shifted away from standard hotels in favour of short-term rentals that cater to both work and relaxation. Short-term rentals offer well-equipped business centers, ergonomic workspaces, and comfortable lounging areas, making them highly appealing.
  • Local Experiences: One of the main draws for bleisure travellers is the opportunity to experience the local culture. They seek destinations that offer unique attractions, dining experiences, and cultural insights.
  • Networking Opportunities: Business doesn’t always stop after office hours. Bleisure travellers value destinations where networking opportunities extend beyond formal meetings. A vibrant business community and networking events contribute to the overall appeal of a location.
  • Time Efficiency: Bleisure travellers are time-conscious. They appreciate destinations where they can efficiently manage their work obligations without spending excessive time in transit.
  • Health and Wellness Options: Maintaining a healthy lifestyle is a priority for many bleisure travellers. Access to fitness facilities, wellness programs, and healthy dining options contribute to the overall appeal of a destination.
  • Tech-Friendly Environment: Destinations that embrace technological advancements, from efficient transportation systems to smart hotel features, are likely to attract these tech-savvy travellers.

Offering the right combination of work amenities and leisure opportunities can help destinations position themselves as ideal choices for travellers seeking a seamless integration of work and relaxation.

Source: Pexels

Tips for a Successful Bleisure Trip

Embarking on a bleisure trip? Here are some quick tips to ensure your business-meets-leisure journey goes off without a hitch. 

  • Plan Ahead, But Stay Flexible: Start by outlining your work commitments and key deadlines. Plan your leisure activities around these, but leave some flexibility. Unexpected work issues can arise, so having a bit of wiggle room in your schedule can be a lifesaver.
  • Choose Your Accommodations Wisely: Opt for furnished rentals that offer comfortable workspaces, reliable Wi-Fi, and amenities that cater to both business and leisure needs.
  • Stay Connected on the Go: Having the right technology can enhance both your work and leisure experiences. Ensure you have the necessary tech tools to stay connected while on the move.
  • Know Your Company’s Policies: Understand any limitations or guidelines to avoid any hiccups during your trip. Clear communication with your employer ensures a smooth and stress-free experience.
  • Explore Transportation Options: Consider factors like proximity to your accommodations, convenience, and the opportunity to explore the destination during your commute.
  • Prioritize Self-Care: Get enough rest, stay hydrated, and consider incorporating wellness activities into your itinerary. A balanced approach to your well-being contributes to a more enjoyable trip overall.
  • Network Strategically: Leverage the networking opportunities your destination offers. Attend industry events, conferences, or local meetups to expand your professional circle.

The key to a successful and enriching bleisure trip is to combine thoughtful planning with a flexible mindset.

In Conclusion

A bleisure travel approach to business travel lets you view your next trip not just as a business trip but also as an opportunity for combining work and play. 

Now, if you’re on the lookout for the perfect bleisure stay within the vibrant Greater Toronto Area (GTA), DelSuites is the perfect choice. Every stay with us is personalized, and the Canadian skyline outside your window becomes the backdrop to your unforgettable adventure.

So, whether you’re extending your business trip for leisure or seeking the perfect blend of work and travel, DelSuites leads you to a more fulfilling, balanced, and engaging travel experience.

Your journey across GTA awaits – redefine it with DelSuites!

 

toronto toursim, Vacation Travel

The Perfect Toronto Summer Vacation: What You Need to Know

June 5, 2024
Toronto summer vacation

Greetings from Toronto! Consistently ranked as the second-best city in North America for quality of life, Toronto boasts an unbeatable combination of diversity and accessibility travel that makes it a top-tier destination for tourists worldwide.

Whether you’re a solo adventurer, a family seeking summer fun, or a savvy bleisure traveller, Toronto offers something for everyone.

With DelSuites providing top-notch quality furnished apartments, take your stay to the next level by knowing what you need to know for the summer of a lifetime in Toronto.

Let’s make every moment count, and let the adventure begin. 

Why Toronto?

With its winning combination of vibrant culture, stunning attractions, and endless entertainment options, it’s no wonder Toronto is one of the must-visit places in 2024.

So why choose Toronto for your next adventure? Because here, every moment is an opportunity to discover something new, connect with others, and create memories. 

What truly sets Toronto apart is its welcoming atmosphere and diverse population, which aligns with its official motto – “Diversity Our Strength.” As one of the most multicultural cities in the world, Toronto embraces people from all walks of life, creating an inclusive and vibrant community that’s sure to make you feel right at home.

Beyond its cultural appeal, Toronto also boasts world-class amenities and accessibility, making it an ideal destination for travellers of all ages and abilities. From top-notch accommodations to convenient transportation options, Toronto has everything you need to make your summer getaway a breeze.

Travel to the city’s iconic landmarks, indulge in its culinary delights, or simply soak up the summer sun; Toronto promises an unforgettable experience that’s sure to leave you wanting more.

Summer Events and Festivals

As the weather warms up, Canada’s largest city bursts into life with a bunch of exciting events. Here are some of the most famous Toronto summer events and festivals to add to your bucket list:

Toronto International Film Festival (TIFF)

Held annually in September, TIFF is one of the most prestigious film festivals in the world. Featuring films from established and emerging filmmakers, it attracts celebrities, industry pros, and film lovers from all over. 

During the summer, catch sneak peeks and previews of upcoming films, as well as special screenings and events leading up to the main festival.

Caribana

Celebrating Caribbean culture and heritage, Caribana (officially known as the Toronto Caribbean Carnival) is a vibrant festival that takes place in July and August. 

Featuring vibrant parades, live music, dance performances, and delicious Caribbean cuisine, Caribana offers a taste of the Caribbean right in the heart of Toronto. 

Toronto Fringe Festival

The Toronto Fringe Festival is a highlight of the summer arts scene. 

Taking place in July, this alternative theatre festival showcases a diverse array of independent productions, including plays, musicals, comedy shows, and experimental performances. Discover new talent and innovative performances in intimate settings. 

Taste of Toronto

Foodies rejoice during the Taste of Toronto festival every July, which brings together the city’s top chefs, restaurants, and culinary artisans for a delectable culinary experience. 

This food festival features tasting events, cooking demonstrations, and interactive workshops where attendees can sample a wide range of gourmet dishes and beverages.

Toronto Pride Festival

The Toronto Pride Festival is one of the largest Pride celebrations in the world. Every June, this vibrant festival features colourful parades, live music performances, drag shows, art exhibitions, and community events that promote equality, inclusivity, and acceptance. It’s a time to come together, show support, and celebrate love in all its forms.

These are just a few of the many activities that make Toronto a dynamic and lively destination during the summer months. This vibrant city has a lot to offer, be it music, film, food, theatre, or culture.

Source: Pexels

Must-See Summer Spots

As the city comes alive with the warmth of summer, there’s no shortage of exciting places to see and do. Attractions like these are loved by both locals and tourists, offering something for everyone.

Toronto Islands

Escape the hustle and bustle of the city by taking a ferry ride to the Toronto Islands. Here, you can appreciate lush greenery and stunning views of the skyline.

Rent a bike or kayak, have a picnic, or simply relax in the sun – it’s the perfect way to unwind and take in nature in the heart of the city.

High Park

Known as Toronto’s “Central Park,” High Park is a sprawling urban oasis that offers a variety of activities for outdoor enthusiasts. 

Enjoy the walking trails, take a paddleboat ride on Grenadier Pond, or visit the beautiful gardens and zoo. In the summer, the park comes alive with picnics, outdoor concerts, and Shakespeare in the Park performances.

Distillery District

Step back in time and wander through the cobblestone streets of the Distillery District. This historic neighbourhood is home to art galleries, boutiques, and restaurants housed within beautifully restored Victorian-era buildings. 

Take a guided tour, sample locally-made spirits, or simply soak up the atmosphere as you wander through this charming cultural hub.

Toronto Beaches

Experience a taste of summer at one of Toronto’s picturesque beaches along Lake Ontario. 

Take a dip in the refreshing waters of the popular Woodbine Beach or have a leisurely stroll on Bluffer’s Park Beach’s bustling boardwalk. Families can also splash in the shallow waters of Centre Island Beach, while sun-seekers can bask in the rays at Sugar Beach, known for its vibrant pink umbrellas and urban oasis vibe.

Local Bars and Cafes

Admire Toronto’s vibrant cafe and bar scene, where you can sample local craft beers, artisanal cocktails, and gourmet coffee. There are also rooftop spots that provide the dream backdrop for summer relaxation and socializing.

Grab your sunscreen and get ready to make the most of the sunny days ahead in this vibrant and dynamic city!

Toronto Day Trip Ideas

Ready to escape for a day to see what’s around Toronto? You’re in for a treat. Before embarking on your day trip adventure, here are some packing tips and things to take note of:

  • Check the Weather: Before you head out, be sure to check the weather forecast for both Toronto and your destination. For sunny weather, pack sunscreen and a hat, while for rainy weather, don’t forget a rain jacket.
  • Pack Snacks and Water: Stay fueled and hydrated throughout the day. Choose portable, non-perishable food like granola bars, trail mixes, and fruit alongside reusable water bottles. This way, you’ll have the energy to enjoy the sights.
  • Bring Comfortable Footwear: Whether you’re planning to walk through sandy beaches or stroll through quaint town streets, choose shoes that are suitable for the activities you have planned and that you can easily walk in for extended periods.
  • Don’t Forget the Essentials: In addition to snacks and water, don’t forget to pack essential items such as sunscreen, sunglasses, a hat, a first aid kit, and any medications you may need. It’s also a good idea to bring a portable charger to keep your devices charged.
  • Plan Your Route: Before you hit the road, take some time to plan your route and familiarize yourself with the directions. Use GPS to navigate, and be aware of any road closures or construction that may affect your journey.
  • Check Attractions’ Operating Hours: The last thing you’d want to do is go on a closed day. Some places may have limited hours or seasonal closures, so it’s important to plan accordingly to avoid disappointment.

With these tips in mind, you’re ready to set off on an exciting day trip adventure from Toronto. 

DelSuites for a Worry-Free Stay in Toronto

When planning the perfect Toronto summer vacation, let DelSuites take care of your accommodations. With us, you are free to focus on making lasting memories.

Our experienced teams are dedicated to ensuring your stay is hassle-free and comfortable, from booking to check-out. With our furnished short-term rentals across the Greater Toronto Area (GTA), you’ll find luxurious accommodation options that suit your every need.

Feel the difference at DelSuites by contacting us today. Here’s to making your summer getaway one to remember!

About me, Customer Service Experience, Fitness and Health

Ensuring Quality Stays: DelSuites Suite Inspection Protocols

May 22, 2024
suite inspection protocols

The hospitality scene is bustling, but hotels are struggling to keep up with rising guest expectations. There has been a decline in guest satisfaction across the hotel industry in North America.

This decline, however, also gave rise to the popularity of furnished short-term rentals. Renting a furnished apartment offers a refreshing alternative for travellers seeking convenience and comfort. Bleisure travel (a fusion of business and leisure), where accommodations need to cater to both work and relaxation, has become extremely popular.

At DelSuites, we’ve raised the bar with tailored hospitality solutions. One standout feature we offer is our suite pre-arrival inspections, which are thorough checks conducted before you get there to ensure everything is in top-notch condition. We leave no stone unturned, guaranteeing a hassle-free stay. 

Explore our pre-arrival services to learn how we guarantee our guests a memorable stay, every time.

Why Pre-Arrival Suite Inspections Matter

In the wake of COVID-19, pre-arrival suite inspections have gained even greater relevance. They emphasize the need to uphold property standards for the health and well-being of rental guests.

These inspections provide a seamless and satisfying guest experience, covering all aspects, from cleanliness to functionality.

But why are they so important?

  • Guest Satisfaction: Pre-arrival inspections help identify and address any issues or concerns before guests arrive, making sure that their stay starts on the right foot. From verifying that amenities are in working order to assuring cleanliness standards, these inspections play a key role in guest satisfaction.
  • Problem Prevention: Conducting inspections before guests arrive can identify potential problems and address them proactively. Whether it’s a malfunctioning appliance or a cleanliness issue, addressing these issues before guests check in prevents inconvenience and dissatisfaction during their stay.
  • First Impressions: The condition of the accommodation upon arrival sets the tone for the entire stay. A well-inspected and prepared suite leaves a positive first impression, making guests feel welcomed and valued.
  • Efficiency: Pre-arrival inspections streamline the check-in process by providing confirmation that everything is ready for guests upon their arrival. This efficiency enhances the overall guest experience and minimizes any delays or inconveniences.
  • Guest Safety: Assuring that all safety features and equipment, such as smoke detectors are in working order before guests arrive contributes to a more secure environment.

Pre-arrival suite inspections are an essential aspect of hospitality management that directly impacts guest satisfaction, safety, and the overall experience. 

The DelSuites ”Points of Perfection” Inspection

Here at DelSuites, we understand that whenever you’re embarking on a long-awaited family vacation or facing an important medical stay, exceptional hospitality and personal service are paramount. 

With decades of property management expertise, local knowledge, and a dedicated on-call Guest Services team, we’re committed to ensuring your stay with us is second to none.

Before you even step through the door, we’ve already set the stage for your ideal stay. As part of our “Points of Perfection” inspection, every aspect of your suite is meticulously checked and exactly as it should be. 

First impressions matter, which is why we go above and beyond to ensure everything is in working order before you arrive.

What can you expect from our pre-arrival packages? You’ll receive detailed directions to the property, the confirmation of your reservations, and any special requests you’ve made will be taken care of.

From ensuring your suite is clean and fully equipped to addressing any specific needs you may have, our goal is to provide a smooth and seamless experience from start to finish. Welcome to a luxury hotel-like experience in the comfort of a private home, designed just for you.

Suite Inspections for a Seamless Stay

Ensuring your stay is seamless and tailored to your needs is our top priority. That’s why we’ve made the suite inspection process as straightforward as possible. 

Our pre-arrival suite inspections cover a range of aspects to guarantee your comfort and satisfaction. The following are just a few of what you can expect from us:

  • A DelSuites Welcome Bag, complete with sweet or salty treats, coffee, dishwashing liquid, dishwasher tabs, paper towels, sponges, and two bottles of water.
  • Meticulously test small appliances like toasters and coffee makers so they’re in working order when you arrive.
  • Check dishes and glassware for any chips, cracks, or other issues for your safety and convenience.
  • A stack of useful stationery such as departure envelopes, notepads, and pens to help you stay organized. If there’s no desk in your suite, these items are conveniently placed on the TV stand.
  • In the entryway and closet, you will find essentials like a vacuum, broom and dustpan, spare light bulbs in a basket, coat hangers, an iron and ironing board, and a boot tray.

As an additional service ($), we offer a pre-arrival grocery service to have anything you need waiting for you in the suite upon your arrival. Plus, if you need to stock up before you arrive, we offer pre-access for a friend or family member.

Upon arrival, you get access to our Guest Inspection Form. From general comments to specific needs, we take every detail into account so that your experience is flawless.

With DelSuites, your comfort and satisfaction are our priority, and our suite inspection process ensures that every detail is taken care of for a truly exceptional stay.

Experience the DelSuites Difference

DelSuites has been setting the standard for quality stays since 1998. With a team that prides itself on experience, quality, consistency, and reliability, we’re committed to making your stay nothing short of exceptional.

From our experienced reservations, guest services, and sales teams to our furnished short-term rentals across the GTA, we’re here to make your stay as simple and comfortable as possible from beginning to end.

Explore our website to discover a range of luxurious accommodations that cater to every taste. And if you haven’t experienced the DelSuites difference yet, now’s the time to do so.

Contact us today to set up a reservation and make your stay in Toronto even more memorable. We look forward to welcoming you home!

Business Travel, Toronto Family Travel, Vacation Travel

Passport to Tomorrow: A Glimpse into 2024 Travel Predictions

February 14, 2024
2024 travel predictions

Travel enthusiasts, rejoice! The world is once again opening its doors, and the wanderlust that was momentarily restrained is now flourishing with renewed vigour.

Despite the obstacles thrown by the pandemic, the travel industry is bouncing back, and the statistics tell an intriguing tale. In pre-pandemic 2019, an impressive 1.461 billion international arrivals were recorded, only to plummet by 74% to 381 million in 2020. There is an alarming possibility that without adequate preparation, businesses may fail.

That said, it doesn’t matter which year it is; the industry always adjusts to the ever-changing travel needs. 

The great news is that the demand for travel is at a new high, and this year promises to be an exhilarating one for those who yearn for exploration. Even business travel, often considered the pulse of global commerce, is also making a robust comeback.

Before you head on to your 2024 travel bucket list, make sure you’re armed with the collective knowledge and expertise gained in the years past. Without further ado, let’s uncover the travel predictions that will shape our experiences in the year ahead.

Source: Pexels

The Power of AI in Travel

The year 2024 is poised to be an important one where artificial intelligence (AI) in travel exerts its influence over the industry even further. 

We anticipate significant strides in the implementation of generative AI, particularly in areas such as itinerary planning for travel agents online, the rise of AI-driven travel assistants, and customer support within the hospitality sector.

The marriage of digital transformation, AI, and data analytics is set to redefine the landscape of travel, making it smarter and more tailored to individual preferences.

The evolution of AI in travel is becoming a revolution. Imagine seamless itinerary planning, personalized travel recommendations, and instant assistance at your fingertips.

The possibilities are vast, and as we delve into the year, the travel industry is primed to leverage AI in ways that will enhance the overall travel experience for individuals and businesses alike.

Source: Pexels

Adapting to Agile Transformations

With a focus on efficiency and convenience, modern payment methods and adaptive technologies have become pivotal in reshaping the travel landscape.

The pandemic accelerated the urgency for digital transformation, birthing innovations like QR scanning and facial recognition technology that replaced tedious manual processes.

Agile transformations go beyond improving operational efficiency. They foster adaptability, responsiveness, and a heightened ability to navigate the ever-evolving demands of the travel industry. Today, the industry is redefining how it operates, ensuring a smoother, more responsive travel experience for all.

From booking to boarding, the agile transformation is a testament to the industry’s commitment to embracing change and enhancing the overall journey for travellers.

safety and security

Emphasizing the Value of Authentic Hospitality Experiences

Amidst the digital revolution that propels efficiency in travel, there’s a growing appreciation for the timeless allure of authentic hospitality experiences that reflect the company’s brand.

We’ve rediscovered the joy of tactile moments that surprise and delight. This trend is reflected in the meticulous design and amenities offered by accommodations, emphasizing a personalized experience that goes beyond the digital realm.

In the age of technology, the value of human connection cannot be overstated. Hotels and hospitality services are also recognizing the need to strike a balance between tech-driven efficiency and the warm, personalized touch that defines memorable experiences.

This year, the industry is set to elevate the importance of genuine, human-centric hospitality, ensuring that every traveller is treated to moments that rise above the ordinary.

Identifying Affordable and Sustainable Travel Options

Sustainability is no longer a buzzword that some adopt haphazardly and move on. It’s become a guiding principle for the modern traveller. The emphasis on eco-friendly business travel is gaining momentum, with promotions and initiatives encouraging travellers to make environmentally conscious choices during their stays. 

The significance of sustainable travel lies in the conscious decisions made by travellers – opting for public transportation, reducing waste, and supporting accommodations that prioritize environmental and social responsibility.

Affordability and sustainability are also no longer mutually exclusive. The industry is capitalizing on this opportunity as the desire to travel remains strong, even amidst economic fluctuations.

Gen Z, following in the footsteps of millennials, is keen on exploring the world and finding ways to make it fit into their budgets. The industry’s response shows how budget-friendly and sustainable travel can coexist in the same space with quality travel experiences.

Source: Pexels

Boosting Customer Interaction

In an era dominated by social media, customer engagement has become the cornerstone of the travel industry. In fact, 87% of millennials turn to platforms like Instagram and Facebook for vacation inspiration.

The role of social media in shaping travel trends cannot be overstated. User-generated content, coupled with data-driven targeted marketing, is the driving force behind successful customer interaction strategies.

As we delve deeper into 2024, the industry is poised to leverage the power of customer engagement through innovative social media campaigns, personalized incentives, and strategic use of data.

The goal is to not only meet but exceed the expectations of the modern traveller, creating an immersive and interactive journey that begins long before the boarding pass is issued.

Source: Unsplash

The Rise of Bleisure Travel

In the post-pandemic era, the concept of “bleisure travel” has gained significant traction. Bleisure travel shows the changing attitudes of business travellers who now prioritize well-being even during work-related commitments. 

Business travellers seeking a more personalized and comfortable experience are opting for accommodations that offer the flexibility to transition between work and leisure seamlessly.

This is why the appeal of bleisure travel has given rise to a surge in the popularity of quality and sustainable short-term rentals over traditional hotels, providing a home-like environment that aligns more with the modern business traveller’s needs.

By ensuring a memorable experience that caters to both business and leisure aspects, property managers can create lasting relationships among guests. Satisfied bleisure travellers are more likely to return, resulting in the short-term rental industry’s continued growth.

Wrapping Up

The 2024 travel predictions promise a rainbow of exciting experiences. Travel continues to evolve, providing convenience like never before while ensuring that the hospitality experience is always at the forefront.

If you find yourself yearning for the ideal stay within the Greater Toronto Area (GTA), look no further than DelSuites. Our commitment to providing a home away from home, where productivity meets relaxation, guarantees an unforgettable stay.

So, here’s to tomorrow’s adventures – today. Step into the future of business travel with DelSuites, where every moment is an opportunity to discover, unwind, and redefine the way you travel.

About me, Announcements, Customer Service Experience

Hospitality Resolutions: Elevating Customer Service in 2024

January 24, 2024
hospitality resolutions 2024

Things are looking up in the world of travel, and it’s not just about leisure anymore – we’ve got “bleisure travel” on the rise. That’s right, combining business and leisure travel has become the new norm. 

Aside from being the usual business trip, the convergence of professional duties with the desire for relaxation has reshaped the way we explore new destinations. Extensive travel is gaining popularity thanks to the surge in remote work and short-term stays, with more people opting for serviced apartments over standard hotels.

At DelSuites, we understand the evolving needs of modern travellers. While we continue to deliver top-notch executive suites and an unmatched satisfaction guarantee, we’re also on a mission to step up our game in 2024.

We have some hospitality resolutions up our sleeves and are committed to aligning them with the industry’s changing dynamics. Consider this our way of keeping things fresh and ensuring your satisfaction on a whole new level in this exciting era of travel.

Technology Integration

Hospitality technology has emerged as a driving force for change in the industry, reshaping how we cater to guests. The era of digital transformation has ushered in a wave of innovation, with artificial intelligence (AI) taking center stage.

At DelSuites, we recognize technology’s pivotal role in enhancing guest experiences. Artificial intelligence (AI), in particular, serves as a valuable tool in communication, allowing us to efficiently interact with our guests while preserving the personal touch provided by our expert team.

AI also allows us to make predictions and analyze data, anticipating and catering to individual preferences. This predictive capability enhances the overall guest experience, proactively anticipating and addressing needs.

There’s also AI’s undeniable time-saving potential. Automation of routine tasks streamlines our processes, allowing our guest services team to focus on providing personalized attention where it matters most.

Striking a balance between the efficiency of AI and the warmth of human interaction, we ensure that every guest feels attended to and valued.

Source: Pexels

Tailored Experiences

Our commitment to customer service goes beyond providing a comfortable stay. We extend to crafting unique experiences that cater to the specific needs of our guests.

We understand the importance of flexibility, allowing our guests to move at their own pace. We are available 24/7 to address basic queries and offer support, ensuring our guests never feel alone during their stay. From adjusting cleaning schedules to using guest-preferred cleaning products and even tending to plants while guests are away, our attention to detail sets us apart.

Our team goes the extra mile by proactively conducting pre-arrival inspections and reaching out to guests in advance to address any specific requirements. This personalized touch extends to enhancing the arrival process with features like:

  • Streamlined key delivery
  • Move-in elevator bookings

Heiko S, one of our satisfied DelSuites guests, attests to the effectiveness of our approach, stating, “First contact before arrival was really very helpful and constructive (thank you), and the location of The Livmore in the center has its advantages; household appliances have good quality, and there are all necessary kitchen utensils.”

Our focus on personalized hospitality remains unwavering. This ensures that every guest’s experience with us is nothing short of exceptional.

Source: Unsplash

Growing a Team Delivering Elevated Guest Services

The DelSuites Difference is a commitment that has been upheld since 1998. Our experienced team, comprising reservations, guest services, and sales professionals, takes pride in delivering a seamless and comfortable stay from the moment you arrive.

However, our dedication to excellence doesn’t stop there. We are continually expanding our team to elevate our services.

Emphasizing bilingual skills, we recognize the positive impact that effective communication has on the quality of your stay. Fluent in Spanish, English, French, Cantonese, Igbo and Tagalog, we have enhanced our ability to cater to the diverse needs of our guests.

Furthermore, we are excited to integrate more than a decade of experience working with volunteers, managing multiple accounts, and building robust relationships with senior management and colleagues into our team dynamic.

Armed with a wealth of experience, our new colleagues will enrich our team culture and enable us to provide unparalleled customer service. 

Perla Towers Living Room

Stunning Furnishings

As we surge ahead, our dedication to providing a top-notch stay is reflected in the meticulous selection and replacing furniture with well-stocked and brand new furnishings.

From stylish coffee tables to comfortable dining and accent chairs, we adapt our furnishings to meet our guests’ unique needs and preferences. This ensures that our spaces not only meet but exceed the expectations of those who choose DelSuites for their accommodation needs.

Perla Towers Bedroom

Enhanced Clean and Comfortable Living

We prioritize the cleanliness and comfort of our living spaces. Through constant training and meticulous reviews, we have established an enhanced housekeeping team dedicated to ensuring a comfortable stay for our guests.

With 15 years of experience servicing Toronto’s hospitality market, our upgraded Housekeeping company has a proven track record in maintaining the standards of four and five Diamond-rated hotels across the city.

This wealth of experience is channelled into our properties, ensuring guests enjoy a clean, comfortable, and inviting environment.

A New Level of Hospitality with DelSuites

Our hospitality resolutions for 2024 are a pledge to redefine your experience. As we embark on this journey to elevate customer service, we invite you to rest easy, knowing that with DelSuites, you can truly feel at home.

No matter whether you are travelling for business, for family, or with your pets within the vibrant city of Toronto, we’ve got you covered. We take pride in not just meeting but exceeding your expectations, ensuring that every moment with us feels like a seamless blend of luxury and familiarity.

Your journey to unparalleled comfort and service begins with DelSuites. Contact us today to experience a range of stylish apartments reflecting our unwavering commitment to your comfort.