Our Top Priority – Our Guests : COVID-19 DelSuites Update
The health and safety and well-being of our customers, employees and associates is always our highest priority. We recognize that these are unprecedented times and want to re-iterate our commitment to service and safety in this challenging period. Our mission “to provide exceptional accommodations and service through innovation, teamwork and integrity” is at the core of all our efforts, as we face this challenge of responding to the COVID-19 pandemic.
Learn more about our commitment to health and safety. HERE
Your Travel Flexibility
We remain committed to offering you the utmost flexibility. In light of these circumstances, we have made additional adjustments to our booking policies to give you peace of mind.
Your Travel Safety:
Safeguarding the health and well-being of our guests and staff remains a priority to DelSuites. We continue to closely monitor information from all levels of government, Toronto Public Health agencies and WHO's guidance for the latest COVD-19 updates and guidelines. We are reinforcing their recommendations on the appropriate health and safety specifications, and with heightened awareness, incorporating enhanced measures on hygiene and cleaning into our day-to-day operations. We will continue to navigate this situation with agility and transparency as new information is made available.
During your Stay – What to Expect
We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and associates. Our safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene to guest suite cleaning procedures.
DelSuites Commitment to Health, Safety and Security - Proactive and Preventative Measures
**Please note - masks are now mandatory by the City of Toronto and must be worn in all enclosed spaces. Ensure you have a mask before entering the building**
Healthy Habits You Can Do:
Find out how to protect yourself, what to do if you’re sick after you travel, and how to recognize possible symptoms at Toronto Public Health. In the event you develop any of the symptoms as outlined by Public Health such as fever, cough, sore throat, headache and difficulty breathing AND have recently travelled internationally, call Telehealth Ontario at 1-866-797-0000.
If you have questions about your upcoming reservation, our team is available by phone at 416.296.8838, email at email@example.com or live chat.
Please complete the online Covid-19 Screening Questionnaire from up to 24-hours prior to your arrival.
These are unprecedented and trying times, and we wish to thank you for your understanding and support. Please stay healthy, and we look forward to serving you and welcoming you with open doors.
Resources for COVID-19
Save $150/month when you stay between 60-89 nights!
Use promo code stay60 when reserving online, or quote this code when you call in.
Save $300/month when you stay 90+ nights!
Use promo code stay90 when reserving online, or quote this code when you call in.
Terms and Conditions: This promotion applies to new reservations only and is subject to availability. You must commit to the minimum required # of nights at the time of booking to take advantage of this offer. Reservations that do not meet the minimum required # of nights will forfeit the discount. When reserving online, use the correct promo code under the “Voucher Code” field on the booking page. A month is defined as a 30-night billing cycle, so the actual prorated amount works out to $5 off/night for reservations of 60-89 nights, or $10 off/night for reservations of 90+ nights. This offer cannot be combined with any other offer, is not valid with net rates, and other terms and conditions may apply.
For reservations or further information, please contact us by the online inquiry form or call 416-296-8838 (toll free 1-877-228-7688) and ask about our Web Specials.