Our Top Priority – Our Guests : COVID-19 DelSuites Update
The health and safety and well-being of our customers, employees and associates is always our highest priority. We recognize that these are unprecedented times and want to re-iterate our commitment to service and safety in this challenging period. Our mission “to provide exceptional accommodations and service through innovation, teamwork and integrity” is at the core of all our efforts, as we face this challenge of responding to the COVID-19 pandemic.
Learn more about our commitment to health and safety. HERE
Your Travel Flexibility
We remain committed to offering you the utmost flexibility. In light of these circumstances, we have made additional adjustments to our booking policies to give you peace of mind.
Your Travel Safety:
Safeguarding the health and well-being of our guests and staff remains a priority to DelSuites. We continue to closely monitor information from all levels of government, Toronto Public Health agencies and WHO's guidance for the latest COVD-19 updates and guidelines. We are reinforcing their recommendations on the appropriate health and safety specifications, and with heightened awareness, incorporating enhanced measures on hygiene and cleaning into our day-to-day operations. We will continue to navigate this situation with agility and transparency as new information is made available.
During your Stay – What to Expect
We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and associates. Our safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene to guest suite cleaning procedures.
DelSuites Commitment to Health, Safety and Security - Proactive and Preventative Measures
**Please note - masks are now mandatory by the City of Toronto and must be worn in all enclosed spaces. Ensure you have a mask before entering the building**
Healthy Habits You Can Do:
Find out how to protect yourself, what to do if you’re sick after you travel, and how to recognize possible symptoms at Toronto Public Health. In the event you develop any of the symptoms as outlined by Public Health such as fever, cough, sore throat, headache and difficulty breathing AND have recently travelled internationally, call Telehealth Ontario at 1-866-797-0000.
If you have questions about your upcoming reservation, our team is available by phone at 416.296.8838, email at firstname.lastname@example.org or live chat.
Please complete the online Covid-19 Screening Questionnaire from up to 24-hours prior to your arrival.
These are unprecedented and trying times, and we wish to thank you for your understanding and support. Please stay healthy, and we look forward to serving you and welcoming you with open doors.
Resources for COVID-19
Recognized as a Top Performing Specialty Lodging in Toronto as Reviewed by Travellers on the World's Largest Travel Site
TORONTO, ON--(Marketwired - June 22, 2015) - DelSuites, a member of The Tridel Group, has won the "Certificate of Excellence Award 2015" from the world's largest travel review site TripAdvisor, for the second consecutive year. TripAdvisor honors the top hospitality organizations that achieve consistent positive reviews.
"We place great emphasis on being a customer centric organization. Winning the Certificate of Excellence award is a true source of achievement and recognition to commitment and we'd like to thank all our clients -- both present and past. There is no greater seal of approval than being recognized by our customers," says Cliff Norton, Director of Sales at DelSuites.
DelSuites is the largest provider of luxury corporate housing in Toronto with multiple desirable locations offering furnished accommodations in Tridel built condominium properties.
As the winner of this award, it only helps in raising the standard of customer service in the hospitality sector. President for TripAdvisor for Business Marc Charron states, "By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition."
DelSuites' consistency in receiving this award is not only an indication of the high-business standards but also a testament to the level of appreciation we have for our guests.
416.296.8838 Ext. 2250
For more information about the tripadvisor visit www.tripadvisor.com.