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About me, Business Travel, Customer Service Experience, Feedback and Reviews

The Service Experience Matters

February 17, 2016

Its important for us to understand the service experience our guests’ have in our furnished apartments and how we can deliver it. Kimberley Feather, our Guest Services Representative shares
what it means to go above and beyond the standard level of service.  She develops relationships and provides intangible service. Kim understands her guests’ special requests and needs
and is able to retrieve information on past guests stays so upon their return the little extra comforts of home are there for arrival.

Watch her video and how she is committed to the service experience and exceeding our guests’ expectations.

 

 

 

 

Events, Insurance Conference, Insurance Housing

DelSuites to Attend OIAA Trade Show

February 2, 2016

OIAA Trade ShowDelSuites will be exhibiting at the OIAA Trade Show on February 3rd at the Metro Toronto Convention Centre Constitution Hall on Front Street West. The event is a conference for insurance claims professionals that provides a full day of enrichment, education and networking.
The team at Delsuites is looking forward to being part of this high profile insurance industry event, so come on down to the convention centre on February 3rd and visit their booth!

OIAA Trade Show to Bring Together Exhibitors from Insurance Industry
The conference is a meeting of insurance claims professionals who may have their insured go through a fire or a flood and need a temporary place to live while their home is being restored. The high quality accommodation offered by DelSuites is a great option for temporary housing for anyone whose home has been damaged by a disaster.
DelSuites will be among many other excellent exhibitors at the OIAA Trade Show, including Accident Support Services IOIAA Trade Shownternational, Bay Medical & Health Services, Canadian Independent Adjuster’s Association, Canadian Underwriter Magazine and Discount Car & Truck Rentals.

Delsuites Insurance Housing
Delsuites offers high quality serviced and fully furnished condominiums serving the needs of the insurance industry in 20 different locations throughout Toronto and the Greater Toronto Area. This includes North York, Downtown, Scarborough, Midtown, Markham, Etobicoke and Mississauga.

They specialize in relocating insurance policyholders into comfortable and convenient furnished accommodations while their home is being restored. The team is trained to work on the behalf of the insurance industry, communicating throughout every step of the process. When an insurance holder needs to move out of their home temporarily following daOIAA Trade Showmage or a natural disaster, Delsuites ensures they have a comfortable and convenient place to stay in the interim until they can return to their home.

Delsuites offers many advantages to the insurance adjusters they work with. They provide a single point of contact and an affordable monthly set rate that includes laundry, telephone and parking expenses – which are usually charged as extras at regular hotels. Credit is pre-approved for all major insurance companies and hotel tax does not apply. This option is also convenient for the insured, as it offers the privacy and comfort of separate bedrooms, dining room, living room and a fully equipped kitchen. There are many different locations to choose from, so the insured is likely to find something close to their own neighbourhood so that they can have a sense of familiarity.

Attending the Conference
The exhibit showcase at the 2016 OIAA Claims Conference will begin at 10am and last until 4pm. There will also be a mix and mingle event from 3pm until 4pm where you will be able to network with others in the industry.  If you will be attending the OIAA Trade Show, come and visit DelSuites at Booth 506 to say hello!

Community Events, Downtown Toronto, Entertainment, Lifestyle talk, Toronto Family Travel

Fun Things to Do in Toronto this Winter

January 13, 2016

Things to do in TorontoToronto is a great place to be during the winter! The fun doesn’t stop when the streets freeze over and this bustling metropolis knows how to make the most of the coldest months of the year. If you are visiting Toronto during the winter you’ll have plenty of things to do and thats close to your furnished apartments Toronto, whether that means outdoor activities that embrace the snow and cold to indoor activities that will keep you cozy and warm.
Here are some ideas of fun things to do in Toronto this winter:

Cross Country Skiing
There are many nature trails in Toronto that look absolutely magical when they are covered with a dusting of snow. You can bundle up, strap on some skis and take a tour through some of the best trails in the city. Earl Bales Park and Ski Dagmar is noThings to do in Torontow open. Why not bring a thermos with some hot chocolate and a few snacks so that you can stop in the peaceful, quiet snowy forest for a winter picnic?

Late Night Skating
Although many of the outdoor rinks in Toronto are closed by 10pm, there are a few rinks that are open until late at night so why not bundle up and go for a midnight skate? Try the rink at Nathan Phillips Square or the Ryerson Rink on Gould Street. Skating can be a lot of fun and it’s Things to do in Toronto this Wintera great workout, so you can indulge in some late night snacks afterwards without any guilt.

Go to a Museum
If you want a break from the bitter cold, you could spend the day within one of the many excellent museums in Toronto. For example, the Royal Ontario Museum is home to a massive collection of artworks and historical items from all over the world. Or, you could visit the fascinating Bata Shoe Museum, which is home to a collection of over 13,000 footwear items.

Go Shopping
Another way to get out of the cold is to take advantage of the amazing shopping scene in Toronto and pick up gifts for all of your loved ones. Toronto is home to the Eaton Centre, which is full of many great high street brands and unique designers. Also, check out the St. Lawrence Market where you will find many unique antiques, books and handicrafts.

Drinks on a Heated PatioThings to do in Toronto this Winter
Torontonians love to enjoy a drink on an open air patio and thanks to large heaters and covers they have found a way to do this all year round. Relax in the laid back atmosphere of a heated patio bar such as El Catrin, the Drake SkyYard, The Cadillac Lounge, Hemingway’s or Cold Tea and enjoy a drink in the fresh air without freezing.

These are just a few of the fun things to do in Toronto this winter that you can do when visiting. This exciting city never stops, even during the coldest months of the year, so get out there and enjoy its lively vibe!

Holiday Events, Lifestyle talk

Romantic Holiday Gift Ideas

December 18, 2015

Romantic Holiday Gift IdeasWant to see the eyes of your special someone light up with happiness this Christmas? When it comes to buying Christmas gifts for your beloved you want to give them something special that will really make them feel appreciated and loved. If you are looking for inspiration for romantic gifts this holiday season, here are some great romantic holiday gift ideas to get you started:

A One of a Kind Portrait
Find a local artist whose style you like and pay them to paint a one of a kind portrait of your special someone. It can be based on your favourite photograph of them or of you two together. This will be a one of a kind gift with a major impact that they will treasure for a long time.

Weekend GetawayRomantic Holiday Gift Ideas
Instead of Christmas gifts, reveal that you are taking your special someone on a surprise weekend getaway. You can book a bed and breakfast and whisk them away for a couple of nights. You can choose somewhere that they will really enjoy and you can even plan activities or a special dinner to surprise them.

Christmas Tree Ornaments
A beautiful and meaningful gift you can give someone you care about could be Christmas tree ornaments with their name on them or ornaments that represent aRomantic Holiday Gift Ideas special memory the two of you share. You could make it a Christmas tradition that every year you give them a different personal ornament, so that decorating the tree becomes a beautiful trip down memory lane. If you are crafty, you might even want to try making your own ornament.

Inscribed Jewellery
Jewellery is a timeless gift for your special someone, but you can make it even more meaningful and special if you inscribe it with a personal message. It can be a ring inscribed with your initials or a bracelet with a quote that has meaning for both of you. There are also matching necklaces you can wear that can be inscribed with messages, initials and much more. A piece of jewellery is a lovely gift, but a personalised one of a kind piece of jewellery is something even more special.Romantic Holiday Gift Ideas

Equipment for Their Hobby
Think about what your special someone is passionate about and what they enjoying doing in their spare time. Do they like to go hiking? Are they an artist? Do they like to write? Are they interested in gardening, sports, reading? Pinpoint their favourite hobby and then get something that is related to what they enjoy. For example, if your beloved enjoys painting you can get them a new canvas and some high quality paints and brushes. They will find you were thoughtful and chose a gift that reflects their personal interests.
With these wonderful romantic holiday gift ideas you will be sure to make your partner feel special on Christmas morning.  Dont forget to check out our blog for thoughtful and creative stocking stuffers ideas!

Thoughtful gifts are meaningful and will create special Christmas memories that you will treasure for many years.

Community Events, Events, Giving Back

DelSuites Gives Back – Church of the Redeemer

November 26, 2015

DelSuites Gives BackAs the holiday season is nearby, some of the team members of DelSuites gives back to the community in Toronto. After months of planning, our staff made their way to the Church of the Redeemer to help in the kitchen to provide meals for the less fortunate. There was social time enjoyed with the lovely folks who come to the Church of the Redeemer to have breakfast and lunch.

We put together gift bags that included important essentials for those in need and handed them out at the end of the day. Delsuites was happy to be a part of the church’s efforts to help those in need. The Church of the Redeemer seeks to serve the community, feed the poor and stand up for those in society who have no voice. They are a diverse community and the ministry is steeped in prayer, sacrDelSuites Gives Backament, song and scripture.

The Church of the Redeemer in Toronto is known for its community efforts and its progressive stance on social issues. Integrity Toronto worships in the church and the parish uses the Book of Alternative Services. The church is also known for its prominent sign, which usually features a thought provoking quotation, scripture or meditation. This much loved community landmark also often features concerts from musical performers, such as the Canadian group the Great Lake Swimmers.

The Value of Volunteers
“Volunteers become part of our community very quickly, not only because of the gifts and time they give to us, but because of the humanity they bring to the spDelSuites Gives Backace,” said Angie Hocking, the Outreach Coordinator.
“It is often said by volunteers that they walked away with more than they gave- and that is what we want to do- educate, inspire, and show the world how special and valued our community is here,” said Hocking. “Volunteers are not only helpful for the day, but they carry with them their experience to bring hope and a better world. We couldn’t do what we do without them- both inside and outside our doors!”

The Church of the Redeemer – Supporting Those in Need
The Drop in Meal program at the Church is available from Monday to Friday from 9am until noon. It welcomes anyone wDelSuites Gives Backho is homeless, living in shelters, struggling, tired or simply needing a place to belong. Anyone can come in and enjoy a hot breakfast and lunch, every day from Monday through Friday. The event takes place in the basement of the church, which is located on Bloor St. West and Avenue Road.

The church also offers medical and nursing services twice per week, as well as counselling. Participants in the program will also receive housing and employment assistance, referrals and legal services.
Volunteers are welcome for the Drop in Meal program, so if you want to do as Delsuites gives back to the community, you can contact the church and find out more about donating your time.