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DelSuites Announces Pet Friendly Travel

November 10, 2017

DelSuites welcomes pet friendly travel accommodations; any domestic cats and dogs that are 25 lbs or less.

DelSuites is known for providing top notch accommodation with five star Tridel amenities, located in some of the most desirable neighborhoods in Toronto. The suites, equipped with full kitchens, laundry facilities and parking, are ideal for vacations, family travel, business travel, home renovations, insurance claims, relocation or medical stays.

Whether you are moving house and need to take your pet with you, or you simply want to bring Fluffy or Fido along on your vacation, you can book with DelSuites knowing that they will be welcome. When you arrive at your suite, you’ll receive a custom DelSuites food and water dish that you are free to use during your stay.

Pet Friendly Travel Accommodations

We only ask that your furry travel companion follows a few simple guidelines, such as:

Pets should be leashed at all time, or carried through common areas.
Pets are not permitted within the building’s recreation areas.
If your pet is left alone on cleaning day, please contain them within a crate for the safety of the pet and housekeeping personnel.
A $300 non-refundable Pet Cleaning Fee will be charged.
Service or Assistance animals can stay at no additional charge.

Please note that the guidelines may vary slightly depending on the location where you plan to stay, so please check the building page for specific pet allowances. Be sure to specify in your booking that you will be bringing your pet along with you.

The Benefits of Traveling With Your Pet

Here are some of the reasons you might want to consider bringing your furry companion along with you on your next trip.

There have been multiple studies that prove pets are good for your health. They can reduce stress levels, lower your blood pressure and boost your mood. Travel can be stressful, so bringing along your animal friend will help keep you calm and happy.
There’s no need to worry about finding a pet sitter or leaving them behind at a kennel.
Your pet won’t have to experience the loneliness and anxiety of missing you when you are gone.
You’ll be more motivated to get out and be active when traveling, as your furry friend will need walks.
Having your pet with you can help you feel safer and more comfortable when you are in an unfamiliar setting.

After a full day of exploring in Toronto, you and your furry friend can come home to a relaxing sanctuary right in the heart of the city. To find out more about our pet friendly travel accommodation and the guidelines for bringing your pet with you, please feel free to contact us at any time.

About me, Business Travel, Corporate Housing, Customer Service Experience, Downtown Toronto, Lifestyle talk, Relocation, Toronto Family Travel

DelSuites Offers Digital Home Services

April 19, 2017

Digital Home Services

These days it is more important than ever to be connected wherever you are staying, as the internet is such an integral part of our daily lives. Digital home services are important and according to a report in the New York Times, free Wi-Fi is increasingly present on the list of traveller’s must haves. Gone are the days of paid Wi-Fi. Any savvy traveler knows that Wi-Fi should be unlimited and free as a baseline feature.

DelSuites has always seen the importance of this and have provided great services in the past but now we are offering digital home services bundles that provide guests with digital utilities such as internet, cable and telephone bundles. These digital home services features continue to improve the quality of the guest experience when staying at DelSuites – making these furnished apartment rentals one of the most convenient and comfortable options for staying in the city of Toronto.

Stay Connected to the World with Digital Home Services

Guests at DelSuites will enjoy the convenience of unlimited wireless high speed internet, keeping them up to date with emails, news, social media, videos and more. For those who are visiting on business this is a necessity, allowing them to do the work they need to do during their stay. In the case of vacationers, wireless internet is still crucial, as they want to be able to communicate with family and friends, update social media, research things to do in the area, read reviews of local restaurants and attractions, book tickets and much more.

Guests will also be able to take advantage of free local or long distance calling to any number within North America, excluding Alaska, Hawaii, Yukon, Puerto Rico, Nunavut, the Bruce Peninsula and Northwest Territories. When it comes to international calling rates, the prices are competitive with no additional administration costs. This means that visitors travelling from overseas will find it easy to stay in touch with their friends and families back home for an affordable rate – no matter where they are from.

Entertainment at Your Fingertips

Our Premium digital package will keep guests entertained as it features premium HD television with close to one hundred channels and includes HBO and many premium movie channels. Guests will be able to directly order specialty sports and language packages using their credit card, without any additional administration costs. As well, guests with Netflix accounts can catch up on their favourite shows! If guests require technical assistance with any aspect of their digital bundle, they will have direct access to tech support from the comfort of their suite.

These new digital home services bundles are just one of the many ways DelSuites goes above and beyond to make sure that their guests are happy and well taken care of. For more information about the digital home services or any other aspect of the furnished apartment rentals in Toronto, please contact DelSuites at info@delsuites.com

Business Travel, Customer Service Experience, Entertainment, Food & Recipes, Lifestyle talk

Tipping Etiquette in Toronto

September 23, 2016

If you are visiting Toronto and you are from a culture where tipping is not the norm, you might be wondering what the appropriate local tipping etiquette might be. Who should you tip, and how much money should you give?

In Canada the tipping culture is similar to in the USA – tips are expected for many staff in the service, hospitality and food and beverage industry. Here are some important tips to keep in mind when it comes to tipping etiquette while visiting Toronto.

In a Restaurant

Unlike some destinations in Europe, a gratuity is not included in the bill at most Canadian restaurants. Instead, you should calculate approximately 15-20% and add that onto your bill. If the service was unsatisfactory, you can give less and if the service was exceptionally good you can give more. You essentially tip based on the service experience.

Sometimes if you have a table with a large group, usually 8 or more, the restaurant will add an automatic gratuity to the bill. Some servers may rely on tips to bump up their wage and may feel frustrated by a large group who take a lot of time and effort to serve but don’t tip.

If you have a poor restaurant experience and you are considering not leaving a tip as a response, consider whether your experience was the fault of the server. If the food was bad or the service was slow because there weren’t enough staff, this is the fault of the kitchen and the manager. Consider asking to speak to the manager so that you can voice your complaints in a constructive way – you might even be offered a discount or a free meal as an apology.

Other Places to Tip

Tipping is also customary in other situations in Canada. You would be expected to tip your taxi driver, valet parking attendant, hotel room attendant, hotel concierge, hairdresser and manicurist. If you visit a spa during your visit to Toronto it is expected that you will tip your spa service provider around 10% of the cost of your treatment. Also, if you go on a guided tour and your guide offers you great service it is good to tip them around 10-15% to show your appreciation. When you are drinking at one of the many great bars in Toronto it is customary to leave around $1 per drink for the bar tender, depending on the cost of the drink.

In some situations, there will be a “Tip Jar” on the counter of a business, such as in a coffee shop, cafeteria and sometimes even in retail stores. However, in these situations the tip is optional. You can put a tip in these jars if you have enjoyed great service but you don’t have to – and it won’t be considered rude not to.

It can be tricky at first to remember who to tip while visiting in Canada, but if you are unsure you can always ask a Canadian friend or colleague about the appropriate tipping etiquette. Make sure to carry around a few small bills, loonies and toonies so that you have the right change whenever you need it!

Remember to tip on the sub-total, and not on the taxes!

Announcements, Customer Service Experience, Feedback and Reviews

DelSuites Achieves TripAdvisor Certificate

August 19, 2016

The Tripadvisor Certificate of Excellence is an impressive accolade that is awarded to the best businesses listed on the review website. It honours restaurants, hotels and attractions that receive great traveller reviews consistently. There are many establishments around the world that have earned this award for delivering superior customer service and DelSuites is proud to announce that it is one of them for the third consecutive year.

DelSuites is thrilled to have qualified for this distinction three years in a row, which is a reflection of the fact that they have dedicated themselves to offering their customers an excellent experience. Cliff Norton, Director of Sales, states “It is very easy and common for a company to call itself customer centric, however, there can be no greater measure of being a customer focused company than actual customer reviews and an award based on their reviews.”

Qualifying for the Certificate of Excellence

The TripAdvisor Certificate of Excellence is now in its 6^th year. In order to qualify for this award, a business must have an overall Tripadvisor rating of at least four out of five stars. Also, it must have a minimum number of reviews in order to qualify, including a minimum volume of reviews that have been received within the last 12 months.

Only the top 10% of the businesses on the review website qualify for this prestigious award. The winners include top notch hotels and restaurants from all over the world. Because the award is based on the reviews of the customers, it is truly a reflection of those businesses that go above and beyond to make sure that their customers have the best possible experience. DelSuites is honoured to be named among the other businesses that have qualified for this award.

TripAdvisor – Your Source for Travel Reviews

TripAdvisor is one of the most valuable resources for travellers, as it allows users to view millions of reviews of hotels, hostels, resorts, tour agencies, attractions, restaurants and more. These objective user reviews allow travellers to plan their trips based on real experiences by other visitors. TripAdvisor was one of the first websites to adopt this model and it pioneered the way in user-generated content, creating an example for many other types of review websites that came after it.

TripAdvisor also operates more than 24 other travel brands, including Vacation Home Rentals, TravelPod, Airfare Watchdog, Cruise Critic, Jet Setter, Flip Key, Gate Guru, The Fork, Smarter Travel and much more. It is one of the biggest brands on the travel scene and the go-to place that travellers go when they want to read an unbiased review before booking a trip.

After receiving the Certificate of Excellence for the third year in a row, DelSuites will continue to go above and beyond to provide the best possible travel experience for its guests from all over the world.

View the DelSuites TripAdvisor press release.

Announcements, Customer Service Experience, Giving Back

“Spirit of Partnership” Awarded from Oakwood Worldwide

June 24, 2016

DelSuites is proud to announce that it has been recognized by Oakwood Worldwide and has been granted the Spirit of Partnership Award. This prestigious award was announced during the Corporate Housing Providers Association annual conference.

Oakwood Worldwide is the global leader in the field of serviced apartments and corporate housing and it recognizes the best supply chain partners from North America at the annual Corporate Housing Providers Association conference. Other awards were given out during the conference for other achievements in the industry, such as highest service level, highest volume and more. This conference is one of the most important events in the corporate housing industry.

The Spirit of Partnership Award

This award is not for the accommodation with the most room nights or the best customer scores, but for the company that will go above and beyond to help Oakwood in any way possible. The Spirit of Partnership award celebrates companies that are involved in the community around them and are actively working to make it a better place.

This award is a direct reflection of the positive attitude and excellent customer service approach that DelSuites has. In everything that they do, DelSuites goes further and strives to be involved in the community in positive ways. It is an honour to receive this award, as it highlights the dedication DelSuites has to improving the world around them.

A Commitment to the Community

DelSuites recently visited the Toronto Humane Society and donated five bags of gently used towels to this organization. The Humane Society cares for the health of stray animals and provides them with shelter, medical care and spay and neutering services.

The organization is run by volunteers who work to match the animals with their new homes, socialize them, groom them, walk them, play with them and feed them. By getting involved with the Toronto Humane Society and donating these used towels, DelSuites is contributing to a healthier and happier community. Working together with the Toronto Humane Society is just one of the ways that DelSuites contributes to improving the city and the lives of animals and people in the community.

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