DelSuites Turns 23: Celebrating Our Anniversary - Delsuites' Blog

DelSuites Turns 23: Celebrating Our Anniversary

November 26, 2021

The Value of Home

Family, community, and redefining the value of home has driven DelSuites since we opened our doors in October 1998. As part of the Tridel Group of Companies, DelSuites shares Tridel’s belief that a home is more than bricks and mortar; instead, it’s defined by the community that connects us to each other and our surroundings.

After 23 years, we can proudly say that a stay with us always feels like home away from home. Since beginning our journey with a small number of properties and suites in Toronto’s downtown core, we’ve grown into the city’s largest extended stays provider, welcoming clients to suites across all of Toronto’s major neighbourhoods. DelSuites has created countless exceptional furnished rental experiences for our clients and their families, with stays that have stretched from the minimum 30 nights to a record-setting 1,794 nights—almost five full years!

Throughout it all, one thing is certain. We are grateful to be a part of advancing the short-term rental industry. At DelSuites, we have one firm belief: to help anyone who needs accommodation find the perfect place to call home, no matter the reason.

“I needed what I thought was temporary housing that turned into more permanent residency due to a personal situation. The situation was exacerbated because of the pandemic, which really forced me to stay put during that time. I chose DelSuites because of the location of the property and the unit itself. It was fully furnished with all of the amenities that I needed so the move was quite easy.” -DelSuites Client at Republic (Midtown Toronto)

Building Community

Building on Tridel’s mission to create inclusive, cohesive, and sustainable communities has allowed us to play a role in the inspiring stories that make Toronto beautiful.

We have been the first place new Canadian immigrants come to rest their heads before finding their permanent home, or a safe landing for families who have survived floods and house fires. We’ve provided an oasis of calm for film actors and crews working long days on hit movie sets and been a sanctuary for patients and their families travelling to Toronto for life-saving surgery.

Every guest who passes through our doors gives us a fresh appreciation for what a city like Toronto is made of: genuine human interactions and interwoven stories that connect us to one another and to places around the world.

For more than two decades, the love for our communities and surrounding neighbourhoods — and drive to help make them stronger — has taken centre stage at DelSuites. It’s inspired us to give back to our communities by making sure families in our neighbourhoods have much-needed furniture and essentials to build solid, stable lives. Committed to helping develop the next generation of industry talent, we have contributed to scholarships in the trades for young Torontonians through the BOLT Foundation, raised money for the Daily Bread Food Bank, aided in hurricane relief efforts, and even made pets feel more at home at the Toronto Humane Society.

Every day at DelSuites we make choices that positively impact our environment by ensuring that our furnished apartments are more ecologically sustainable. We situate our suites in LEED-certified buildings that use 34% less electricity, 57% less natural gas and 43% less potable water than your average high-rise. Over the past five years, we have adapted our business practices to support our environmental commitment as well. DelSuites has moved to fully paperless booking and adjusted our office supply procurement practices in an effort to reduce our carbon footprint.

Our commitment to help strong, sustainable communities has been recognized with awards from both our guests and our industry colleagues. Our guests have honoured us with seven consecutive TripAdvisor Certificates of Excellence, and we were the proud recipients of the Corporate Housing Providers Association’s Best Green Progress Award, recognizing our commitment to propelling our industry forward. We were also honoured to receive three nominations for the Americas Expatriate Management and Mobility Award. A huge, heartfelt thank you to our guests and industry associations for these recognitions.

Driving The Future of Furnished Rentals

As short-term furnished rentals evolve to welcome travellers from all walks of life, we’re utilizing new technology to elevate our personable, responsive customer service. To be accessible to everyone, we’ve partnered with all major third-party digital channels and evolved our booking process from telephone and email to an online bookings portal with live rates and opportunities for guests to take full virtual tours from anywhere, 24 hours a day.

Additionally, we’re expanding into studio spaces suited to the independent, agile traveller, and partnering with co-working spaces, grocery delivery services, and other local businesses to make staying in Toronto as seamless as possible while the way we work and live become increasingly more mobile and agile.

Part of a Tridel Community

We’re positioned to embrace new challenges and opportunities that arise over the next few years—but our success to date would not have been possible without the people in our community throughout the past 23 years of learning, growth, innovation, and service.

We rely upon the fierce expertise of the other organizations within the Tridel Group—in property management, sales, seniors’ housing, and longer-term rentals—to make the DelSuites experience incomparable. The collective knowledge of our teams encompasses all aspects of a building—the vision behind what it can be, how it’s built, how it runs and operates, and how it can become a community—is essential to giving our guests a memorable stay.

Thank you to our bookers who work to efficiently house and relocate guests within Toronto. We are proud to work with partners who align with our values and help elevate the DelSuites brand.

Behind it all, our dedicated DelSuites team makes everything happen with their passion. Our staff’s diverse knowledge of hospitality and housing is incomparable, and the ways they support one another makes DelSuites a wonderful place to work. Thank you for making our work home just as comfortable, caring, and excellent as the homes we provide.

Rising High on Our Foundations

We’re still pursuing the principles that we began with 23 years ago, in 1998: home is a precious thing, no matter how long we live there; that our families—biological and chosen—can support each other in magnificent ways; and that we can all go much farther together than we can apart.

In the words of the late Angelo DelZotto, “What we know together is limitless”.

We’re thrilled to see where this journey will continue to take us; thank you for joining us along the way. Here’s to Year 24!

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